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DESCRIPTION

Coaches and develops a team of employees to provide merchandising evaluation via photo and service order review, premium customer service, dependable 360 knowledge, and a clear path of resolution and/or escalation via calls, chats, text, and email from Acosta & Premium employees as well as retail store associates/managers.

RESPONSIBILITIES

+ Mentoring a team of sales representatives who visit households within assigned neighbourhoods on behalf of Bell Canada to achieve sales success.

+ Spend time in field coaching representatives one on one and in group settings.

+ Assist with staff management and recruiting efforts to maintain top talent.

+ Ensure field teams meet productivity, sales and performance requirements.

+ Use data to identify gaps and areas that need improvement.

+ Assist with reporting in assigned district.

QUALIFICATIONS

Minimum Education and Work Experience

+ High School diploma or equivalent in industry name required.

+ 2 years’ experience mentoring remote sales teams.

Knowledge, Skills, and Abilities

+ Passionate about leading and developing strong sales teams.

+ A hands-on leader who isn’t afraid to work hard to get the job done.

+ Fostering a culture of enthusiasm and continuous improvement.

Physical Requirements

+ Seeing

+ Ability to Travel

+ Listening

ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Retail

**Position Type:** Full time

**Business Unit:** Marketing

**Salary Range:** $80,000.00 - $85,000.00

**Company:** Premium Retail Services, LLC

**Req ID:** 7242