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Usher

Diamond Jo Casino

1 Positions

ID: ZmNuTVg1QkhBSFNyNnRT

Posted On 07/25/2025

Job Overview

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for assisting guests at entertainment events by collecting admission tickets/passes, distributing programs, assisting in finding seats, answering questions about the facility and its offerings.

Job Functions

+ Provide general information about the property and the various venues.

+ Ensure that guests are properly seated and late seating policies are followed.

+ Assist with guest seating and ticketing situations.

+ Distribute event programs.

+ Assist with the enforcement of the camera/tape policy for each event.

+ Alert management of any guest’s special needs or emergency situations.

Qualifications

+ Six (6) months of experience as an usher in a comparable venue preferred.

+ Must have excellent customer service and communication skills.

+ Must be able to stand and walk (including stairs) for extended periods of time.

+ Must be able to bend and lift up to 25 pounds.

+ Must be able to quickly read and interpret information printed on event tickets.

+ Must be able to assist guests in wheelchairs.

+ Must be alert at all times and be able to think and act quickly and appropriately in the event of an emergency.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Primary Contact

11770

Cortney Kirk

Human Resources Representative, Human Resources

563-690-4780

Phone

Phone

Phone

563-690-4872

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Advertising/Marketing/Public Relations

Arts and Entertainment

Casino

Clerical/Office Administration

Music/Entertainment

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

13

Job REQ #

ZmNuTVg1QkhBSFNyNnRTaUQ0R1pmd1h0SkV4OHk4MHBQbUJEemc2SUYxa2xBSTZmcXRMemo5VG9jcEJYbDJhRlpEUk44ZVlsZnU0ZDZjRnhkQXVDWnArdjJoMDZPU1ljbEZOQ2EwZjJVbmxSeEJ2WGU3VXRGWGdKWmJJQU9ubnBSWDh0dTcyZ0pJV3puK2t3WEplMmV3PT0=

\# Positions

1

Start Date

20250725

End Date

20250828

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Diamond Jo Casino

About the Company

Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few.

Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants.

Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/