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Academic Program Specialist

POSITION DETAILS

ABOUT JOHN JAY COLLEGE

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education.

A Carnegie designated Research Institution, the College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

POSITION OVERVIEW

The successful candidate contributes to the flourishing of College Now at John Jay by monitoring and reporting on key program outcomes, and by interacting with high school students, high school staff, course instructors and college personnel across several activities that include recruitment work, orientations, attendance-taking, student success support, and standard administrative tasks. As such, s/he must possess excellent data-management skills, the capacity to connect constructively with young adults, and a stellar, well-tested, customer service ethic.

The College Now Academic Program Specialist is a full-time position reporting to David Jean-Paul, Director, College Now Program the incumbent will be responsible for the following:

+ **Work with College administration:** maintain contact with Registrar’s Office around census reporting, room reservations and other matters; coordinate campus tours for program students through Office of Admissions; work with Public Safety as events and circumstances require.

+ **Handle enrollment management functions:** responsible for intake and processing of student applications; notify students and school liaisons as to application status; produce student schedules: maintain student records.

+ **Work with Director** to plan recruitment and outreach activities; meet with students to explain program offerings, benefits, and eligibility requirements; coordinate with partner high school liaisons on logistics of recruitment/outreach activities at their sites.

+ **Manage retention-enhancement effort:** responsible for attendance monitoring; counsel students who have attendance issues; contribute ideas for bolstering student engagement.

+ **Maintain program databases:** related duties include accurate data input; on-time submission of standardized, scheduled reports; on-demand generation of reports on some categories of current operations data; and continuous analysis of program data systems for the purpose of continuous improvement of systems design.

+ **Oversee academic advisement** **:** offer group and individual advisement sessions where appropriate; maintain logs of advisement sessions; track outcomes in relation to student use of advisement.

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFFERED QUALIFICATIONS:

Successful candidate will have experience working in college transition programming serving a diverse and representative student population.

CUNY TITLE OVERVIEW

Participates in the daily coordination of academic and administrative activities of a College's specialized academic program under management direction.

- Supports program development, student service delivery, outcome evaluation and instructor/student recruitment, enrollment, and retention.

- Recommends, implements and evaluates strategies to expand program offerings

- Prepares analytical and statistical reports for management

- Develops and maintains relationships with various College offices to improve student and faculty services

- Serves as resource expert regarding program policies and procedures

- Oversees office recordkeeping; manages updates of program web and print materials

- May supervise office operations and/or department budget

- Performs related duties as assigned.

Job Title Name: Academic Program Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

$70,238 - $86,645

Salary commensurate with education and experience.

CUNY is in the process of implementing salary schedule increases. Once implemented, salaries of eligible employees will be adjusted by 6.09% with additional increases of 3.25% effective 9/1/2025 and 3.5% effective 9/1/26, in accordance with the terms of the PSC-CUNY collective bargaining agreement.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing the job posting on John Jay College website or in CUNYFirst, please select the "Apply Now" button. If you are viewing the job posting on any other website, please follow the instructions below:

-Go to www.cuny.edu and click on "Employment"

-Click "Search job listing"

-Click on "More options to search for CUNY jobs"

-Search by Job Opening ID number30589

-Click on the "Apply Now" and follow the instructions

Once you have registered or logged in with your user name and password, upload your cover letter, resume, and the names and contact information of three professional references as one document.

CLOSING DATE

The review of resumes will begin on August 15, 2025

The posting closes on August 31, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

30589

Location

John Jay College