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Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Director, Employee Technology is a key leadership role within the Employee Technology Department, part of the Technology Division. This position is responsible for setting the vision and strategic direction for IT solutions that support the People and Payroll Technology organizations, including HR, Talent, Analytics, and Payroll. The Director oversees the successful implementation, integration, and ongoing support of critical technologies used by team members across the company.

What you'll do

_As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._

+ Responsible for the following products: Employee Travel, Time and Attendance, Absence Management, Payroll, Learning and Development, Benefits, and Recruitment, Hire and Onboarding.

+ Responsible for the end-to-end delivery lifecycle of all solutions including architecture, development, and operational support of people and payroll systems

+ Drives organizational structure, process, and cultural improvements that result in rapid delivery and consistent execution of IT solutions

+ Creates and fosters high-performing teams that excel technically and are accountable for the products and processes they oversee

+ Develops and presents business case and related ROI to senior management for justification of investment in technology solutions

+ Partners with internal customers and with external vendors to manage system development and maintain system operational standards

+ Manages and directs software, hardware, and telecommunication providers, using Agile and DevOps practices to enhance operational efficiencies and accelerate delivery

+ Accountable for the resiliency and security aspects of all the technology developed by their team according to the established AA IT Standards

+ Stays current on emerging technologies, hardware, and software relevant to the industry

+ Responds to and manages incidents affecting owned products 24x7

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

+ Bachelor’s degree or equivalent work experience required in Computer Science, Information Systems Management, or related field

+ 10 years of experience with infrastructure technologies and software development

+ 7 years of technology leadership experience, including development, infrastructure, and architecture teams

+ Experience in the application of technology and financial practices related to technology investments

+ IT Operations experience for vital and/or critical systems

Preferred Qualifications- Education & Prior Job Experience

+ Master’s degree in a related field

+ Experience in the airline or transportation industry

+ Familiarity with Workday, ServiceNow, or other enterprise HR platforms

+ Experience with Agile methodologies and digital transformation initiatives

+ Strong vendor management and contract negotiation experience

Skills, Licenses & Certifications

+ Demonstrates the highest level of ethics and integrity

+ Excellent understanding of end-user needs, leading technologies, and applications

+ Demonstrated ability to deliver major system implementations

+ Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partners

+ Experience leading multi-sourced development teams (internal, external, on/offshore)

+ Demonstrated ability to solve, and to lead others in solving, complex analytical problems

+ Willingness to take calculated risks

+ Ability to build and facilitate relationships at all levels of the organization, both internally and externally

+ Ability to be self-driven with a natural aptitude for engaging employees in multiple workgroups

+ Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability explain technical concepts to non-technical audiences

+ Proficient with Microsoft Office software

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

+ Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

+ Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY

American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.