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OPERATIONS ADMINISTRATOR

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OPERATIONS ADMINISTRATOR

Salary

$41.31 - $61.02 Hourly

Location

Clark County - Las Vegas, NV

Job Type

PERMANENT

Job Number

29494

Department

Information Technology

Division

Developmnt

Opening Date

07/29/2025

Closing Date

8/12/2025 5:01 PM Pacific

+ Description

+ Benefits

+ Questions

ABOUT THE POSITION

The Clark County Information Technology Department is seeking qualified candidates to apply for the Operations Administrator position. As a member of our team, you will supervise a team of Business Analysts. The ideal candidate will be responsible for managing the day-to-day work of their staff, overseeing major projects and/or maintenance of existing applications. The candidate will also possess adaptive problem-solving coupled with project management and strong communication skills. They will be focused on building stronger departmental relationships through the alignment and implementation of impactful technology initiatives. This position will be a part of the Digital Services leadership team and report to the Manager, Information Technology.

This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months at either level or may be extended as needed by Human Resources.

Human Resources reserves the right to call only the most qualified applicants to the selection process.

Some positions may be confidential positions and are excluded from membership in the union.

Some positions may be non-union positions and are excluded from membership in the union.

NOTE: A resume is required in addition to the completed employment application. Applications submitted without a copy of the candidate’s resume are incomplete and will not be considered.

MINIMUM REQUIREMENTS

Education and Experience: Bachelor's Degree in Computer Science, Information Technology or a field related to the work AND three (3) years of full-time administrative and/or supervisory or project/lead role experience in an information technology environment. Professional level experience that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted for education on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Working Conditions: May be required to work outside of normal working hours.

Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.

Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination.

EXAMPLES OF DUTIES

+ Plans, organizes and coordinates resources required for technology solutions to meet customer needs.

+ Plans, organizes, administers, reviews and evaluates the work of information technology staff.

+ Recommends selection of staff; trains staff and provides for their professional development; administers discipline as required.

+ Provides team guidance and work review of tasks, prioritization, and timeline management for technology services.

+ Manages and develops plans and programs aimed at integrating various departmental operations to improve and expand efficiencies and effectiveness.

+ Performs and manages various analytical projects; coordinates the resolution of operational and/or customer related problems and issues.

+ Coordinates the preparation of budgets, the acquisition of software, hardware and professional services, contracts,

+ Requests for Proposal (RFP), Requests for Information (RFI), and Statements of Work (SOW).

+ Provides status reporting of technology services.

+ Provides technical assistance and expertise in the development and implementation of new and/or revised policies and procedures; determines requirements for short- and long-range planning and the development of varied programs to support departmental planning, operations and customer service activities.

+ Develops and maintains working relationships with customers, agencies and community organizations.

+ Serves on various task forces to resolve major issues and/or participates in various committees and subcommittees as a representative.

+ Maintains appropriate related records.

+ Contributes to the efficiency and effectiveness of the division's service to its customers by offering suggestions and directing or participating as an active member of a team.

+ Uses standard office equipment, including a computer and information systems to accomplish functions in the course of work.

+ May drive personal or county motor vehicles or arrange for transportation in order to attend meetings and special events, make presentations and attend other functions throughout the County.

PHYSICAL DEMANDS

Mobility to work in a typical office setting and use standard office equipment; mobility to travel to off-site locations to attend meetings or other functions; vision to read printed materials and a Computer screen; and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes:

+ Flexible Schedules including 4/10 options

+ More Money in Your Pocket

+ 100% Employer Paid Defined Benefit Retirement

+ No Social Security Deduction

+ No State Income Taxes

+ Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO)

+ Medical (https://www.clarkcountynv.gov/government/departments/risk\_management/employee\_and\_retiree\_health\_benefits.php#outer-2778) - Employer pays 90% of premium

+ Pharmacy Benefits (30, 90-day retail or mail order fills)

+ 24/7 Telephone Advice Nurse - no employee cost

+ Teledoc, Doctoroo, and Dispatch Health

+ Retiree insurance – eligible after 5 years of service

+ Dental

+ Vision

+ Life Insurance – Employer Paid

+ AD&D – Employer Paid

+ Long Term Disability – Employer Paid

+ Generous Leave Accruals that include:

+ 13 Paid Holidays including a Floating Birthday Holiday

+ Paid Vacation Leave

+ Paid Sick Leave

+ Holiday Leave

+ Other leave options

+ Catastrophic Leave

+ Parental Leave – Up to 90 days

+ Wide Variety of Voluntary Benefits that include

+ Guardian – Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance.

+ Trustmark – Permanent Life Insurance benefits and long-term care.

+ Sunlife Financial – Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance

+ TASC – Flexible Spending Account – FSA & Dependent Day Care Debit Card Available

+ Morgan Stanley – Deferred Compensation Plan

+ Employee Assistance Program

+ Onsite Fitness Center – $12/month

*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.

01

In order to be considered for this position, you must include a resume in addition to the application. Applications submitted without a resume will be considered incomplete. Resumes may be attached to the online application or emailed to [email protected]. All application materials must be received by the closing date/time on the posting announcement.

+ I understand I must include a resume in addition to the completed application in order to be considered for this position. I further understand these must be submitted by the closing date listed on the posting announcement.

02

The following questions 2-5 will be used to assist in determining if candidates meet the minimum qualifications. Please note that part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area).

Which best describes your level of education?

+ Some High School

+ High School Diploma or GED

+ Trade School or Technical Degree

+ Some College (1-29 semester credits)

+ Some College (30-59 semester credits)

+ Some College (60-89 semester credits)

+ Some College (90-120+ semester credits)

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

+ None of the above

03

List all degrees received or college level course work that directly relates to the position. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related education (see template below).

College/University:

Did you graduate:

College Major/Minor:

Semester Credits Completed:

Degree Received:

04

Indicate your full-time professional experience in an administrative and/or supervisory or project/lead role experience in an information technology environment.

+ No Experience

+ Less than 3 years

+ 3 to 4 years

+ 4 to 5 years

+ 5 to 6 years

+ 6 to 7 years

+ More than 7 years

05

Please list all employer(s) and each job title on your application where your experience was obtained in question 4. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

06

The following skills assessment is a self-assessment used to evaluate an applicant's training and experience.

I understand that:

A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)

B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application;

C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer;

D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points;

E) Assessment scores may be used to consider applicants for the selection process;

F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment.

+ I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment.

07

Do you currently possess a Project Management Professional (PMP) license?

+ Yes

+ No

08

Indicate your full-time professional experience leading or managing staff, motivating and promoting teamwork, and organizing, prioritizing, assigning, evaluating work performed, and tracking work through completion.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

09

Please list all employer(s) and each job title on your application where your experience was obtained in question 8. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

10

Indicate your full-time professional experience organizing and coordinating resources (staff members, services, and equipment) for technology solutions to meet customer needs.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

11

Indicate your full-time professional experience developing and maintaining working relationships with customers, that you have provided services and support.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

12

Please list all employer(s) and each job title on your application where your experience was obtained in questions 10-11. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

13

Indicate your full-time professional experience developing systems and application documentation, user-training materials, and quality control procedures.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

14

Indicate your full-time professional experience with the development and management of plans and programs aimed at integrating various departmental operations that promote efficiencies and effectiveness.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

15

Please list all employer(s) and each job title on your application where your experience was obtained in questions 13-14. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

16

Indicate your full-time professional experience reviewing Statement of Works (SOW), negotiating contracts and holding vendors accountable to the SOW and contract negotiated.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

17

Please list all employer(s) and each job title on your application where your experience was obtained in question 16. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

18

Indicate your full-time professional experience with process diagramming, data exchange and data analysis, user acceptance testing, and release management.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

19

Indicate your full-time professional experience with digital transformation.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

20

Indicate your full-time professional experience implementing or supervising major upgrades of vendor supported/manufactured software systems.

+ No Experience

+ Less than 2 years

+ 2 to 5 years

+ 5 to 8 years

+ More than 8 years

21

Please list all employer(s) and each job title on your application where your experience was obtained in questions 18-20. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume"

Employer Name:

Job Title:

Hours Worked Per Week:

Dates of Employment:

22

Indicate which of the following applications you have at least 3 years of professional experience working with or supervising staff that are working with (select all that apply).

+ GIS

+ Microsoft Productivity Suite

+ OpenText Enterprise Content Management (ECM)

+ ServiceNow

+ None of the above

23

Do you currently hold a valid driver's license?

+ Yes, I currently hold a valid Nevada driver's license.

+ Yes, I currently hold a valid driver's license from another state.

+ No, I do not currently hold a valid driver's license.

Required Question

Employer

Clark County

Address

500 S. Grand Central Pkwy, 3rd Floor PO Box 551791 Las Vegas, Nevada, 89155-1791

Phone

(702)455-4565

Website

http://www.clarkcountynv.gov

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