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Senior Communications Specialist

Job ID: 12515

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department:

Date Posted: Jul 29, 2025

Description

JOB TITLE:

Senior Communications Specialist

SALARY RANGE:

$ 87,045.00

DEPT/DIV:

MTA Police

SUPERVISOR:

Manager of Public Safety Communications Systems

LOCATION:

33-01 Northern Blvd. Long Island City, NY 11101

*This position is covered by the IBT Local 808 collective bargaining agreement *

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

This position will provide senior level technical expertise and support for the management, coordination and administration of the MTA Police Communication field operations. Working closely with the Communications unit supervisor and Police Management this position will provide senior level support in the operations of the communication equipment and systems of the MTA Police. The position will be expected to travel extensively within the MTA service network and must be available to work non-standard hours as project needs and emergency conditions require.

Responsibilities :

+ Functions as a senior support person to the operation of communication equipment, maintenance, field inspection and general support to Police communications.

+ Provides senior level support for the technical needs requirements of the Police for communication equipment and systems.

+ Acts as primary communications contact with other local law enforcement agencies who interact with the MTA Police, keeps management abreast of trends, recommends equipment that integrates with other Police operations in the service area.

+ Routinely inspects fixed equipment sites in the MTA Police Service area for compliance with MTA Police requirements.

+ Provides senior level support in the implementation of technical standards, maintenance oversight, contract development, system designs and enhancements, as well as technical operations of the MTAPD radio system equipment.

+ Acts as the primary communications contact for the maintenance of the voice system equipment to meet the departments telecommunications needs.

+ Monitor and maintain voice communications and trunked radio systems.

+ Maintain and repair communications equipment and accessories.

+ Provide senior le v el development and maintenance of radio programming, radio maintenance service contracts, FCC mandated licenses and agreements, inventory and repair database,

+ Provide senior level communications oversight and implementation management of upgrades and new systems.

+ Develop, prepare and implement monthly reports and purchase requisitions.

+ Develop, prepare and recommend technical communication alternatives.

+ Provide senior level technical support to MTA PD Field Deployments/critical incident response.

+ Provide senior level instruction to MTA PD personnel on the operations of all radio communication equipment.

+ Interface with partner agencies to support MTAPD Communications, systems and initiatives.

+ Provide senior level support to division command on MTA agency communications issues and regional interoperable communications committees.

+ Performs all other duties as required in order to meet the business needs of the MTA Police Dept. Communication operations.

Qualifications

+ Must possess advanced communications experience with the ability to read schematic/technical documentation and use the applicable test equipment associated with electronics/communications.

+ Must have excellent understanding of electrical laws and radio communications principles.

+ Must possess excellent oral and written communication skills.

+ Must possess demonstrated leadership abilities.

+ Some work experience in Police operations is highly desirable and strongly preferred.

Education and Experience

Bachelor’s Degree (or equivalent experience) in electrical engineering, plus a minimum of five to seven years of experience in a professional nature in wireless communications and telecommunications.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.