• Call Center Agent

    Refloor (Troy, MI)


    Call Center Agent at Refloor

     

    At Refloor, we pride ourselves on being the Most Trusted Flooring Company in America, and we're excited to invite enthusiastic individuals to become Call Center Agents on our team. If you love engaging with others and would like to join a company that feels like a family, we would love to hear from you!

    Job Responsibilities:

    + Manage inbound and outbound calls to schedule in-home consultation appointments

    + Support customers with their questions and concerns

    + Provide explanations of our product features and services to customers

    + Input customer information into the system

     

    If you are searching for an office-based role with flexible scheduling, then this is the perfect opportunity for you!

     

    For more information about our company, please visit our website at www.refloor.com. You can also find us on Facebook at https://www.facebook.com/reflooramerica and LinkedIn at https://www.linkedin.com/company/refloor.

    Requirements

    + Willingness to learn and work as a team with initiative

    + Skilled in problem-solving

    + Friendly and professional attitude

    + Preferred: At least one year of sales-based call center experience

    + Experience with Salesforce CRM is helpful

     

    Benefits

     

    + This is a performance based position. Your pay is uncapped – you receive what you earn.

    + On average, our call center agents earn $24/hour.

    + Paid time off (PTO) including of holidays!

    + Comprehensive medical, dental, and vision insurance

    + Life insurance coverage

    + 401(k) retirement plan