"Alerted.org

Expertise and Functions

+ Deploy, configure, and support customer laptop and desktop computer systems, software applications, IT support equipment, VoIP and telephony (mobile phone) products

+ ·Provide on-site and remote troubleshooting support for customer equipment and fix issues as required, especially during Test/event periods

+ Provide technical support for enterprise networking and infrastructure projects

+ Maintain and provide 100% uptime network support, including cabling (Fiber and Copper) support as required

+ Provide COMSEC support to deployed COMSEC equipment and function as the local COMSEC Hand-Receipt Holder, re-key equipment and general COMSEC support

+ Document all work

+ Perform as the Trusted Agent for the site

+ Other duties as assigned

Requirements

Qualifications

Education/Training:

+ Associates Degree in relevant discipline preferred

+ Current DoD 8570.01 IAT Level II Certification (CompTIA Security+ CE Certification or higher) required

Experience:

+ 2+ years of direct experience in providing IT solutions required

+ Experience working in a customer-facing support role preferred

Security:

+ Must be a US citizen

+ Active DoD issued Secret Security Clearance required

Benefits

+ Health Care Plan (Medical, Dental & Vision)

+ Retirement Plan (401k, IRA)

+ Life Insurance (Basic, Voluntary & AD&D)

+ Paid Time Off (Vacation, Sick & Public Holidays)

+ Short Term & Long Term Disability

+ Training & Development

+ Wellness Resources

Salary: $90,000 - $100,000

Salary rates for this position are competitive and commensurate with experience and industry standards. We offer a comprehensive benefits package that may include health insurance, paid time off, and retirement savings options.