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  • Co-op, Airport Customer Service - Cargo Safety,…

    Delta Air Lines, Inc. (Atlanta, GA)



    Apply Now

    How you'll help us Keep Climbing (overview & key responsibilities)

     

    Much as Delta Air Lines helps passengers reach their

    destinations, the Cargo division serves companies in safe and efficient

    transport of a wide range of freight, including everything from mail to live

    animals and life-saving pharmaceuticals. Different departments in the Cargo

    division provide rate information, sell cargo space in the belly of Delta’s

    passenger aircraft, track & trace freight and resolve customer problems.

    Additionally, they safely move cargo from a warehouse location to airport ramp

    areas and ensure proper delivery onto the appropriate aircraft.

     

    The Cargo Operations team includes Field Operations, Field

    Support, Customer Experience, Performance, Global Transportation, Logistics,

    Digital Transformation & Technology, and Safety, Security, &

    Compliance. The Delta Cargo Safety, Security, & Compliance team is seeking

    one co-op for a full-time position based in Atlanta, GA.

    The co-op will be required to complete three alternating

    semesters rotations must be completed before the student's graduation. of work

    and school.

     

    All Note: co-ops are not permitted to work part-time hours

    and should refrain from taking classes (inclusive of online or in-person) and

    working as a co-op during the same semester.

     

    The full-time work schedule for this role, while remaining

    actively enrolled in an approved undergraduate curriculum, is as follows:

    • Spring 2026

    • Fall 2026

    • Summer 2027

     

    Co-ops must ensure that this alternating semester rotation

    schedule works with their university, curriculum, and/or academic advisor

    before applying. Working as a Co-op does not guarantee a full-time opportunity

    upon graduation. This position is intended to provide educational and

    professional work experience.

     

    Overall function and role: as part of the team directly

    responsible for all safety, security, and compliance efforts for Delta Cargo

    worldwide customers and employees, this individual will be supporting

    applicable initiatives in a fast-paced, rewarding, and dynamic environment. Candidate

    must have a detail-oriented, adaptable, and collaborative approach &

    spirit.

    This will include but not be limited to:

    • Support the Cargo Safety, Security, & Compliance team

    with ongoing development of enhancements and improvements

    • Propose ideas for continuous improvement in processing and

    tracking effectiveness

    • Implementing project management skills and practices

    • Record results in a database and develop metrics to

    analyze performance

    • Measuring and analyzing current performance

    • Work across business units with various stakeholders in a

    professional setting

    • Provide process engineering and/or internal consulting

    services

    • Participate in data collection efforts for projects that

    impact cross-functional departments

    • Identify and implement improvements to existing processes

    to increase efficiency, productivity, and performance

    • Recommend ideas for new ways to provide optimal (internal

    and external) customer service and evaluate safety/compliance impact of

    proposed operational changes The Co-

    Op will support the following teams:

    • Cargo Safety

    o The Cargo Safety team is

    responsible for the Cargo Safety Management System (SMS), injury and damage

    investigations, occupational safety & health (OSHA) initiatives,

    ergonomics, employee reporting programs (ASAP), emergency response, safety

    recognition, and ground standards assurance.

     

    • Cargo Compliance (Regulatory)

    o The Cargo Regulatory Compliance

    team ensures regulatory acquiescence by developing policy and procedures for

    global cargo operations. The team crafts risk-based auditing standards to

    ensure Delta exceeds industry compliance norms.

     

    • Cargo Compliance (Security)

    o The Cargo Security team The cargo

    security compliance team ensures that our cargo acceptance and screening

    operations are maintaining compliance with TSA regulations across our system,

    US, and non-US. We maintain the Delta Cargo Security Manual (DCSM), support and

    maintain our screener training program and operational resources. We perform

    investigations and respond to compliance failures across the system.

     

    • Cargo Policy & Procedure

    o The Policy & Procedures Team

    engages with internal and external stakeholders to ensure Cargo policies and

    procedures are understandable and updated in compliance with the required

    industry regulations. The team supports implementation, revision, and adherence

    to these policies and procedures.

     

    • Pharmaceuticals

    o The Cargo Pharmaceuticals team

    is responsible for implementing a quality management system (QMS) within

    pharmaceuticals and other specialty cargo operations.

     

    What you need to succeed (minimum qualifications)

     

    The co-op must be enrolled as a

    full-time student pursuing an undergraduate degree in a 4-year academic

    institution throughout the co-op program. The co-op must be able to work onsite

    in our Atlanta, GA office on a full-time basis as an undergraduate student

    during the following 3 alternating semesters:

    Spring 2026, Fall 2026, and Summer

    2027.

     

    • Must be enrolled in one of the

    following or similar studies: Business Administration and Management, Project

    Management, Supply Chain Management, Logistics, Industrial Engineering, Aviation/Aeronautics/Aeronautical

    Science/Aviation Management/Aviation Operations, Management/Aviation Operations,

    Occupational Health & Safety, Aviation Safety, Information Systems

    • Self-motivated, eager to accept

    responsibility and learn new tools and processes. • Strong project management

    skills with the ability to manage multiple tasks and prioritize effectively in

    a dynamic environment.

    • Must demonstrate the ability to

    work on multiple assignments with strict deadlines and function effectively

    under pressure.

     

    • Strong organizational,

    problem-solving skills, and verbal/written communication skills are essential.

     

    • Excellent attention to detail and

    exercise confidentiality of protected information.

     

    • Open-mindedness and

    willingness & ability to learn new skills is required.

     

    • Candidate is team-oriented and

    highly supportive of continuous improvement methodologies.

     

    • Must be able to work in a time

    sensitive environment, be a self-starter and highly motivated.

     

    • Some travel may be required.

    • Must be proficient in Microsoft

    applications (Word, PowerPoint, Excel, Outlook)

    • General administrative skills

    which include but are not limited to scheduling meetings or in person training,

    coordinating speakers and attendees, coordinating meeting logistics, taking and

    publishing meeting notes, and conducting post-meeting follow-up.

     

    • Must be able to work onsite in

    our Atlanta, GA office for the duration of the co-op rotations.

     

    • At least a 3.0 GPA on a 4.0-point

    scale.

     

    • Consistently prioritizes safety

    and security of self, others, and personal data.

     

    • Embraces diverse people,

    thinking, and styles.

     

    • Possesses a high school diploma,

    GED, or high school equivalency

    What will give you a competitive edge (preferred qualifications)

    + A successful candidate should be highlymotivated with the desire to learn and have a passion for safety, securityoperations, and compliance initiatives.

    + Passion for aviation or a keen interest inlearning and contributing to the aviation industry is advantageous.

    + The degree includes a specialization inaviation, supply chain, cargo, logistics, security.

    + Experience with Quality Control/QualityManagement Systems (QMS). Confident in PowerPoint and presentation creation;executive decks are built regularly.

    + Strong presentation skills in front of leadersand large groups. Confident in Excel creation/manipulation; large data sets areregularly collated, analyzed, and reviewed.

    + Familiarly with airline operations.

    + Project management experience.

    Benefits and Perks to Help You Keep Climbing

    Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

     


    Apply Now



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