• Enrollment Support Representative II

    Grand Canyon Education (Phoenix, AZ)


    Enrollment Support Representative II

     

    Click Here to

     

    Apply Online

    Job Description

    Come Grow With Us

     

    Grand Canyon Education (GCE) is a rapidly growing educational service company that has long been an industry leader in providing educational, operational, and technological support services to the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still works closely with GCU to benefit thousands of students, families, and the local inner-city community. We put people first, drive innovation, and do good in the community that we live and work in.

     

    Join us at Grand Canyon Education! We are looking for a motivated Enrollment Support Representative II.

     

    Compensation: $18.50 p/h

    Who you are:

    You are responsible for CRM customer management and supporting counselors, student auditing, bulk transfers, and monitoring EC Landing pages.

    As an Enrollment Support Representative II, a typical week might include the following:

    + Complete all essential duties of Enrollment Support Representative I.

    + Complete weekly sweeps to ensure inquiries and students are assigned to the appropriate counselors, based on their desired program of study and/or demographics.

    + Conduct various daily audits to ensure inquiries have been assigned to the appropriate queues.

    + Assign rep codes to new hires, rehires, and employee transfers.

    + Monitor EC Landing Page for correct assignments.

    + Complete bulk transfers of records to new owners.

    + Depending on assigned work location, greeting visitors in the Executive Office, and creating meeting room reservations for executives.

    The role might be right for you if you have:

    + CRM, SRS, Quick Connect and other university systems

    + Basic knowledge of Microsoft Office suite.

    + Strong and accurate data entry skills.

    + High school diploma or equivalent required.

    + Demonstrated customer service experience preferred.

    + Data entry experience preferred.

    + Previous experience in Enrollment Support

    What we’ll offer in return:

    * A career where your work genuinely makes a difference

    * A stable income with a good salary

    * Tuition Benefits Program

    * Extensive training with team and management support

    * Structured professional development plans and opportunities

    * Outstanding benefits and work perks

    * Collaborative and supportive team environment. ...and more

     

    Application Instructions

     

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

     

    Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Enrollment-Support-Representative-II\_R000062075-1)

     

    Click Here to

     

    Apply Online