• Senior J6 Knowledge Manager

    Tyto Athene (Doral, FL)


    Description

    Tyto Athene is searching for a **Senior J6 Knowledge Manager** to support U.S. Southern Command on the SCITES II Contract in Doral, Florida.

    Responsibilities:

    + Develops and integrates Warfighter Experience (WX) services to align with SCITESII TOobjectives,identifyingtechnology needs and interactions within the Enterprise Information Environment (EIE)

    + Prioritizes WX by assessing current and future capabilities for intuitiveness, performance, and resilience, contributing to mission success

    + Collects and extracts data using technical sensors and warfighter feedback to generate operational insights that drive proactive issue mitigation

    + Employs a data-driven approach toanticipateand prevent operational disruptions,leveragingincident trending to escalate degradations, outages, or systemic issues for higher-level review

    + Operationalizes telemetry data to inform leadership on service performance, presenting Courses of Action (COAs) for remediation when degradation is detected oranticipated

    + Develops recommendations tooptimizeWX services, enhancing value, usability, and warfighter satisfaction

    + Aligns services with operational requirements, integrating proactive monitoring strategies to support mission-critical decision-making

    + Drives continuous awareness of the DAO SOUTHCOM warfighter environment, refining WX services to maximize operational effectiveness and mission alignment

    Qualifications

    Required:

    + Bachelor’s degreeinInformation Systems,Knowledge Management, orrelated field

    + 10+yearsof experience inIT knowledge management or related roles within enterprise or government environments

    + Experience administering and governing knowledge bases in platforms like ServiceNow or SharePoint

    + Solid understanding of ITIL v4 processes and service delivery frameworks

    + Demonstrated leadership in knowledge capture taxonomy design, metadata management, and content lifecycle oversight

    + Strong technical writing and communication skills

    Desired:

    + Master’s degree inrelated field

    + Experience integrating KM into configuration management, training, and operational readiness

    + Ability to support Agile/DevSecOpsenvironments withcontinuousdocumentation practices

    + Experience with ServiceNow Knowledge Management Module

    + Familiarity with DoD KM Policy, NIST, or CMMC frameworks

    + Certified knowledge Manager orequivalent

    Clearance:

    + Secret clearance required with the ability to obtain a TS/SCI

    Certification:

    + DoD 8570 Baseline & CE certifications are required for all positions and may vary slightly depending on the skillset required to perform the role

    + CompTIA Security+ CE

    Location:

    + Doral, Florida

     

    About Tyto Athene

    Compensation:

    + Compensation is unique to each candidate and relative to the skills and experience they bring to the position. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.

    Benefits:

    + Highlights of our benefits include Health/Dental/Vision, 401(k) match, Flexible Time Off, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and maternity/paternity leave.

     

    Tyto Athene is a trusted leader in IT services and solutions, delivering mission-focused digital transformation that drives measurable success. Our expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. With over 50 years of experience, Tyto Athene proudly support Defense, Intelligence, Space, National Security, Civilian, Health, and Public Safety clients across the United States and worldwide.

     

    At Tyto Athene, we believe that success starts with our people. We foster a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology. Are you ready to join #TeamTyto?

     

    Tyto Athene, LLC is an Equal Opportunity Employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, [sexual orientation, gender identity,] national origin, disability, status as a protected veteran, or any characteristic protected by applicable law.

     

    Submit a Referral (https://careers-gotyto.icims.com/jobs/1314/senior-j6-knowledge-manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834326889)

     

    **Location** _US-FL-Doral_

    **ID** _2025-1314_

    **Category** _Information Technology_

    **Position Type** _Full-Time_