• Utilization Management Assistant

    Access Dubuque (Dubuque, IA)


    Utilization Management Assistant

    Cottingham & Butler/ SISCO

    1 Positions

    ID: 4823157008

    Posted On 07/28/2025

     

    Job Overview

    Utilization Management Assistant

    **Location** : Onsite in Dubuque, IA. Also accepting remote applicants from Iowa.

     

    Are you passionate about patient care and thrive in a fast-paced, professional environment? We are seeking a dedicated **Utilization Management Assistant** to join our healthcare team. This role is ideal for CNAs, Medical Assistants, LPNs, or individuals with a background in patient health support who are looking to make a meaningful impact behind the scenes. If you are looking to get into a professional office setting with **daytime office hours and weekends/holidays off** , this is the role for you!

     

    The Utilization Management Assistant answers first level calls in Utilization Review for member participants. They will evaluate certification requests by reviewing the group specific requirements and will also triage the call to determine if a Utilization Review Nurse is needed to complete the call. You will be responsible for reviewing medical records, coordinating with healthcare providers, and ensuring that patients receive appropriate, cost-effective care in accordance with clinical guidelines and insurance requirements.

    Preferred Skills

    + **Communication** - Strong interpersonal skills to be able to connect with patients, doctors, internal team members, and providers

    + **Customer Service** - Friendly demeanor and understanding to be able to relay sensitive information to members

    + **Detail Oriented** - Accuracy and attention to detail when reviewing pre-certifications and plans

    Qualifications:

    + CNA, LPN, or Medical Assistant preferred

    + Background in patient health support or care

    + 1+ years of experience within this field

    **Full-Time Benefits -** _Most benefits start day 1_

    + Medical, Dental, Vision Insurance

    + Flex Spending or HSA

    + 401(k) with company match

    + Profit-Sharing/Defined Contribution (1-year waiting period)

    + PTO/Paid Holidays

    + Company-paid ST and LT Disability

    + Maternity Leave/Parental Leave

    + Subsidized Parking

    + Company-paid Term Life/Accidental Death Insurance

    About Cottingham & Butler:

    At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

     

    As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

     

    Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (http://www.facebook.com/cottinghambutler)

     

    Primary Contact

     

    12213

     

    Human Resources

     

    ,

     

    563-587-5104

     

    Phone

     

    Phone

     

    Phone

     

    563-587-5922

     

    Fax

     

    [email protected]

     

    Email

     

    True

     

    False

     

    True

    Job Details

    Categories

     

    Customer Service

     

    Health Care

     

    Insurance

     

    Location

     

    Dubuque, IA

     

    Job Type

     

    Employee

     

    Full/Part

     

    Full Time

     

    Company ID

     

    943

     

    Job REQ #

     

    4823157008

    \# Positions

    1

     

    Start Date

     

    20250728

     

    End Date

     

    20250830

     

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    Cottingham & Butler/ SISCO

     

    About the Company

    ABOUT THE COTTINGHAM & BUTLER COMPANIES

    Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.