"Alerted.org

Job Summary

The Administrative Specialist II provides both administrative and clerical support to the department, either as part of a team or individually, to ensure the smooth operation of departmental functions. This role serves as a key resource to staff and plays an integral part in maintaining an organized and efficient work environment.

This position is full-time, onsite, and supports our Employee Health Office for the Charlotte Market. Hours are Monday through Friday, 7:30 AM to 4:00 PM. The role is based at the Employee Health Office, where it provides front desk support along with other administrative duties as assigned.

Job Relationships:

Reports to and receives assignments from Manager-level leadership.

Come join a remarkable team where quality care meets quality service, in every dimension, every time. Fostering a culture of belonging for our team members has always been central to who we are.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required. Education in basic office procedures.

+ Experience:

+ Two years of administrative support experience, required.

+ Administrative support experience, preferred.

+ Additional Skills (required): Ability to effectively communicate with physicians and hospital staff. Ability to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases; Ability to successfully complete generic and department-specific skills validation and competency testing.Communication: Creates an environment that supports and respects diversity to promote creative problem solving. Communicates the value of activities within the organization and community to gain cooperation and collaborative partnership. Customer Service: Holds staff accountable for customer service standards and ensures service recovery when needed. Ensures staff responds to customers in a timely manner. Inclusion & Belonging: Fosters a work environment of inclusion and belonging. Digital Fluency: Proficiency with Microsoft Office 365, specifically Excel, Word, Teams, and PowerPoint.

+ Additional Skills/Requirements (preferred): Entrepreneurial spirit and innovative drive for reaching the next great idea and exceeding goals. Intellectual depth, moral integrity, personal vision, creativity, leadership skills, fortitude, sincerity, and diplomacy. Ability to work independently and as a team player who will productively engage with others at varying levels of seniority within and outside of Novant Health.

Job Opening ID

104573