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Chief Clinic Administrative Officer

Job no: 492940

Work type: FT

Categories: Administrators

Are you a visionary leader with a passion for clinical excellence and innovation in patient care? Des Moines University is seeking a dynamic and strategic professional to lead the charge in transforming health and wellness through high-impact clinical leadership. In this pivotal role, you will oversee and drive key processes across operations, quality, patient safety, and wellness programming—ensuring an exceptional experience for every patient we serve.

In this role, you’ll provide high-level guidance and direction to clinic managers and staff, while collaborating with University leadership to shape and execute the strategic vision for the Des Moines University Clinic and Wellness programs across multiple sites and business models. This is your opportunity to lead with purpose, inspire innovation, and make a lasting impact on the future of clinical care at DMU.

To access the full search profile and position description, see the Position Description link at the bottom of this posting.

What you’ll do:

+ Develop, implement, approve, and continually evaluate clinic policies and procedures.

+ Maintain overall accountability for operational budgets.

+ Monitor compliance with all applicable local, state, and federal regulations.

+ Build and scale high-performance operations within a multi-site and multi-business model health and wellness divisions.

+ Oversee and lead all operations, including customer experience, practice management, supply chain, network management, and clinical and business operations.

+ Set vision and direction for Wellness program to deliver on the 8 dimensions of wellness for internal and external stakeholders.

+ Negotiate contracts and maintain relationships with key vendors, payers, and partners including risk based, accountable care, capitated, quality incentive, and fee for service payer contracts.

+ Lead and continuously improve the service experience for DMU Clinic’s patients and customers, spanning all interactions from transactional to clinical.

+ Model and cultivate a culture of excellence, trust, accountability, and continuous innovation.

+ Recruit, supervise and direct all wellness and clinic staff, including providers without a faculty appointment, to support efficient and effective clinic operations and wellness programming. Carries out supervisory responsibilities in accordance with the DMU’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; approval of salary recommendations; rewarding and disciplining employees; addressing complaints and resolving problems.

What we are looking for:

+ Minimum of Master's degree in Health Care Administration or related field.

+ Ten (10) years’ experience managing within a multi-disciplinary clinic/practice environment required.

+ Experience with medical practice billing and coding, insurance contracting, and electronic health records required.

+ Seven (7) years’ supervisory experience required.

+ Three (3) years’ experience developing and managing revenue budgets and performance, Five (5) years developing and managing and expense budgets required.

+ Knowledge of applicable compliance issues, such as Medicare, Medicaid and commercial billing requirements, OSHA regulations, MSDS, blood-borne pathogens, etc.

+ Three (3) years’ experience managing capitated, risk based shared savings, and/or quality payment arrangement.

+ Knowledge of quality improvement and project planning/management techniques.

Total Rewards:

Our employees are what make DMU special, so we treat them well!  Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visitwww.dmu.edu/employmentto learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities, and a host of employee engagement and recognition programs throughout the year.

About:

Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges– College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences – offering ten graduate degree programs.

Ourmission (https://www.dmu.edu/about/mission-vision-and-values/) is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation.

DMU enhances our community’s quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community.

At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter, and contact information for three professional references required at time of online submission. Apply atwww.dmu.edu/employment.

Department: Clinic Administration

Status:  Exempt

Position Description

Advertised: 31 Jul 2025 Central Daylight Time

Applications close: