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Technical Trainer - Data Center

Job ID

229861

Posted

30-Jul-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Construction, Data Centers

Location(s)

Monroe - Louisiana - United States of America, Vicksburg - Mississippi - United States of America, West Monroe - Louisiana - United States of America

Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.

About the Role

Direct Line (“DL”) is a high growth global technology services company with primary focus in providing design, integration, installation, maintenance and managed services to well-known data center operators and technology companies. Direct Line deploys decades of experience and knowledge through key partnerships with hyperscale technology companies and multi-tenant data center operators that give its clients a competitive marketplace advantage. Direct Line is committed to continually improving our industry through certified training of cutting-edge technicians that deliver superior results with a passion for detail. Direct Line is headquartered in Fremont, California with additional locations in Virginia, Tennessee, North Carolina, New Mexico, the Pacific Northwest, Asia-Pacific and Europe.

The incumbent works within a training organization and is responsible for evaluating our needs and current practices and creating and delivering a training development plan complete with materials, tutorials, instructions, and learning resources such as online modules and guides. The ideal candidate will be confident public speaker and a devoted educator who is up to date on the latest tools and resources needed to improve employee training and performance. The trainer will also be responsible for researching and selecting the best platform to deliver and utilize training materials and other task as directed.

What You'll Do

+ Develop schedule to assess training needs

+ Conduct employee surveys and interviews

+ Consult with other trainers, managers, and leadership

+ Track and compile collected data

+ Conceptualize training materials based on data and research

+ Communicate training needs and online resources as appropriate

+ Create training strategies, initiatives, and materials

+ Contact and utilize outside vendors and resources for instructional technology

+ Test and review created materials

+ Maintain database of all training materials

+ Instruct employee training and onboarding

+ Conduct training through pertinent materials

+ Review employee performance and learning

+ Coordinate and monitor enrollment, schedules, costs, and equipment

+ Coordinate participants breaks, lunches, and needs

+ Conduct training session in remote areas

What You'll Need

+ Bachelor’s degree in education, business, human resources, information technology, or related field experience.

+ Telecommunication Industry Certifications, preferable BICSI.

+ Two (2) years’ previous experience as a trainer, corporate training specialist, or related position

+ Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel), andinstructional software

+ Experience with technologies and best practices for instructional manuals and teaching platforms

+ Strict adherence to company philosophy/mission statement/sales goals

+ Strong project management skills with ability to supervise multiple projects

+ Good interpersonal skills and communication with all levels of management

+ Organized and able to create multiple timelines, budgets, and schedules

+ Able to multitask, prioritize, and manage time efficiently

+ Excellent leadership, team building, and management skills

+ Encouraging to team and staff; able to mentor and lead

+ Excellent verbal and written communication skills

+ Able to analyze problems and strategize for better solutions

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward- thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

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**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)