• Network Analyst

    TEKsystems (Kansas City, MO)


    Description

    The Network Analyst will be supporting NOC leadership and technicians while leveraging Network Element Management Systems as well as Operational Support Systems to identify circuits affected by network maintenances and outages. They will provide reports on network operational performance and analyze network data in relation to Service Level Agreement (SLA) targets. Additionally, they will handle data entry and provisioning of circuit information within network monitoring systems.

    PRINCIPAL ACCOUNTABILITIES:

    • Serve as Expert-User for NOC alarming, monitoring and SLA systems ensuring data is correct and up to date to aid in troubleshooting network issues.

    • Create Maintenance Notifications (NOFAs) for all circuits potentially impacted by maintenance activities within the advanced time frames required by our customers.

    • Generate reports showing the performance of key metrics against Service Level Agreements, adhering to the contractual targets and specified reporting formats required by each customer.

    • Design processes to detect negative trends in meeting customer Service Level Agreement (SLA) requirements, enabling proactive engagement with other teams to address issues before they lead to missed monthly targets.

    • Enter data into various Operational Support Systems (OSS) to update information on new circuit activations and disconnects as they occur.

    • Assist NOC leadership with ad-hoc reporting and provisioning projects

    • Identify opportunities for process improvements

    Required Qualifications:

    • College degree or equivalent in IT or Technical related field

    • Prior experience with manipulating, reporting, and analyzing data.

    • Experience formatting data for easy analysis (spreadsheets, charts, pivot-tables, etc.)

    • Proficient in Microsoft 365 with emphasis on Excel

    • Demonstrated analytical ability, judgment, and problem-solving skill

    • Strong attention to detail.

    • Ability to quickly pivot between tasks as needed

    • Proficient in automating the creation of data analysis reports and notifications, including automated spreadsheet updates and email distribution list notifications.

     

    Skills

     

    noc, network operations, lan wan, fiber optic cabling, cisco routers switches, nokia, mpls, dwdm, sonet, sla, Ccna, Network monitoring, Tcp/ip, Network troubleshooting

     

    Top Skills Details

     

    noc,network operations,lan wan,fiber optic cabling,cisco routers switches,nokia,mpls,dwdm,sonet,sla

     

    Additional Skills & Qualifications

    Preferred Qualifications:

    • Prior experience in the Telecommunications field desired

    • Network Operations OSS and EMS/NMS support and experience desired

    • Experience reading and interpreting network drawings and diagrams

    • Understanding of data transfer techniques between systems (REST APIs, XML, SQL queries, file import/export, etc.)

    Soft Skills:

    Go Getter

     

    Ability to learn quickly

     

    Great soft skills - Customer facing

    Experience Level

    Entry Level

    Pay and Benefits

    The pay range for this position is $60000.00 - $68000.00/yr.

     

    Health Insurance, Dental, Vision

     

    Retirement plans: Includes a strong 401(k) with company matching, helping employees plan for long-term financial security.

     

    Workplace Type

     

    This is a fully onsite position in Kansas City,MO.

     

    Application Deadline

     

    This position is anticipated to close on Aug 8, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.