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_We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable leader to join our team as a General Manager in our Ground Handling Department _._ The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures. The General Manager manages a staff with varied duties to include Shift Managers, Supervisors, and Agents. The successful candidate will have proven success as a team leader with the ability to preplan manpower and equipment. This position will report to the Regional Manager, Ground Handling.

Essential Duties:

+ Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security

+ Keep company goals and customer expectations in mind when overseeing daily operations

+ Coach and provide career development to the staff

+ Correct non-compliant behavior and impose disciplinary action as required

+ Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines

+ Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents

+ Administrative duties include daily/weekly/monthly reports

+ Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees

+ Conduct employee performance reviews

Job Qualifications and Competencies:

+ Proven success as a Team Leader with ability to preplan manpower and equipment

+ Ability to work independently, set and meet own deadlines

+ Ability to work well with all levels of management and support staff

+ Able to defuse conflicts among team members

+ Familiarity with Microsoft Office Suite

+ Prior experience with internal controls processes for accountable items

Preferred Qualifications:

+ Two (2) years supervisory experience, in both Operations and Customer Care

+ Working knowledge of Airport Operations Area environment

+ Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)

+ Bachelor’s Degree in Aviation, Business, or related field

Work Environment:

+ Standard office environment, use of telephones, computers, and other office equipment

+ Airport ramp environment, subject to varied weather conditions and elevated noise levels

+ All shifts including weekends, nights, holidays and/or irregular shifts

+ Some travel may be required

Physical Requirements:

+ Occasional lifting up to 25 pounds

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

_Employment is contingent upon a valid driver’s license and clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 18 years of age._

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$62,000.00/Annual Salary - 95,000.00/Annual Salary (Based on locale and experience)

_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _​_

_I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._

Job Application Deadline:

August 15, 2025

Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone – no matter which job title they hold – is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont.

If you need a reasonable accommodation for any part of the application process, please email us at [email protected]