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Service Representative (Call Center)

Express Employment Professionals

1 Positions

ID: 14186621

Posted On 06/19/2025

Refreshed On 07/20/2025

Job Overview

Express Employment Professionals is seeking a **Customer Service Representative** to join a call center team in Downtown Dubuque. This role is ideal for someone with strong communication skills who thrives in a fast-paced environment.

Key Responsibilities:

+ Handle inbound calls related to insurance and claims inquiries

+ Provide accurate and professional assistance to customers

+ Complete follow-up calls and emails as needed

+ Maintain accurate records in internal systems

+ Collaborate with teammates and cross-functional departments

Requirements:

+ Excellent verbal and written communication skills

+ Prior customer service experience preferred

+ Basic computer skills and data entry proficiency

+ Comfortable working in a high-volume call center setting

**How to Apply:** Email your resume to [email protected].

Express Employment Professionals is an **Equal Opportunity Employer** .

Primary Contact

1731509386103

Express Employment

,

(563)583-1600

Phone

Phone

Phone

Fax

[email protected].

Email

False

False

True

Job Details

Categories

Customer Service

Insurance

Labor

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14186621

\# Positions

1

Start Date

20250619

End Date

20250930

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Express Employment Professionals

About the Company

About Express

On a Mission to Put

a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

Follow our Facebook Page! Facebook.com/ExpressDbq