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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

We are seeking a visionary and highly motivated Vice President of Engineering to lead our Marketing Audience & Journey organization. In this pivotal role, you will guide the engineering, solutions, and central re-platforming teams, driving the transformation of our marketing capabilities and the evolution toward utilizing our next gen big data platform.

The ideal candidate is a strategic and innovative leader with a strong engineering background, deep expertise in marketing technology engineering, a requirement for this role, big data technologies-especially on Google Cloud Platform (GCP), and a passion for advancing data observability, re-platform acceleration, and cutting-edge data engineering solutions. Solid understanding of Adobe’s marketing products such as AEP, CDP, AJO and CJA are a requirement.

+ Define and execute a strategic roadmap for the Marketing Audience & Journey organization, aligning with overall business objective and leading the transition to next-generation MarTech implementation

+ Lead, mentor, and grow high-performing engineering, solutions and re-platforming teams. Foster a culture of innovation, collaboration, engineering excellence, and continuous learning

+ Drive the architecture, design and implementation of scalable, reliable and optimized marketing engineering capabilities and practices on Adobe and Google Cloud Platform

+ Champion best practices in software engineering, data engineering and operations within the big data ecosystem.

+ Implement a comprehensive experience-based marketing ecosystem along with observability strategies and tools to ensure agility, data quality, reliability and performance across the platform.

+ Oversee the development and deployment of advanced data engineering and transformation capabilities, enabling sophisticated data analysis, business intelligence and machine learning use cases. Partner with stakeholders to define and deliver enterprise-wide impactful data solutions.

+ Work closely with product management, federated data teams, data science, analytics teams, and other business units to understand marketing needs and deliver solutions that drive business value.

+ Work with peers, Principal Engineers and Principal Architects to assimilate emerging trends and technologies in the marketing, big data, cloud, and analytics landscape. Evaluate and introduce new tools and technologies to enhance platform capabilities and drive innovation.

+ Excellent leadership and interpersonal skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike; able to lead business and technology conversations with SVP and/or EVP level business leaders

Qualifications

+ 15 years of large-scale technology delivery and engineering management in a complex environment and/or comparable experience – with at least 3 years of experience in marketing technology

+ Ability to champion and drive cross-organizational development efforts for the optimization of application monitoring and resiliency capabilities.

+ Ability to drive accountability for quality aspects in release, system performance, platform availability, operational efficiency, risk management, information security and data management.

+ Demonstrated track record of building teams that can lead and influence the organization in understanding, valuing and demonstrating modern reliability engineering practices.

+ Ability to provide thought leadership and build coalitions across Development, Product, Infrastructure, Architecture and Operations that advance accountability for high availability and scalability to meet market demands.

+ Track record of creating an environment of innovation and continuous improvement, leading changes that drive efficiencies into existing engineering and delivery processes.

+ Experience in Implementing tools, automation and processes to ensure software is released in a streamlined and reliable manner from development to production.

+ Demonstrated leadership of software development practices to build marketing technology software solutions, keeping the customer and stakeholders in key focus.

+ Track record of adhering to compliance targets and enterprise security standards.

+ Catalyst for forward-thinking behaviors, remaining current on modern technology-leading trends.

+ Ability to attract, retain and grow top talent across the organization, providing guidance, career development and mentorship to team members.

+ Demonstrated passion for marketing technology engineering.

+ Extensive experience as a leader within a Technology organization and/or in a product development company with experience developing observability and self-healing capabilities.

+ BSc. Computer Science and MSc in Computer Science or equivalent specialization required.

+ Demonstrated knowledge depth in the following Abode products (AEM, AEP, CDP, AJO, ODE, CJA).

Qualifications

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $210,000.00 to $300,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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**Job:** Executive

**Primary Location:** US-Arizona-Phoenix

**Schedule** Full-time

**Req ID:** 25010963