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Description

The Robert Half Healthcare Practice is working with a local health organization to add a Credit Specialist to their team. This is a fully remote position. Must have a strong attention to detail to ensure accuracy in data entry and financial calculations.

Hours: Monday - Friday 8am -5pm

Responsibilities for the position include the following:

+ Investigate and Resolve Credit Balances: Research patient and payer credit balances, determine overpayments, and initiate appropriate resolution actions, including processing refunds, requesting payment corrections, or transferring funds between accounts.

+ Manage Refund Processes: Prepare and follow up on refund/offset requests, ensuring accurate and timely completion and documentation in EPIC.

+ Communicate with Payers: Notify payer representatives to initiate takebacks (recoupments) and provide necessary supporting documentation.

+ Maintain Account Accuracy: Perform regular reconciliations of patient accounts, investigate and resolve discrepancies, and ensure complete, accurate, and timely account notation in EPIC.

+ Contribute to Process Improvement: Actively participate in improving credit balance workflows and manage daily work queues to ensure timely account resolution.

+ Ensure Compliance: Adhere to all policies, and state and federal regulations, specifically concerning credit balance review processes.

Requirements

+ Software: EPIC, Payor Portals

+ Must have payor credit experience and when it is a true payment or not

+ Must know EOBs in depth

+ Knowledge of the full revenue cycle

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .