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General information

**Ref #** 20372

**Remote?** No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

Ally is seeking a highly skilled and experienced Fraud Strategy Director to join our Fraud Prevention team. The successful candidate will be primarily responsible for supporting strategic initiatives that originate outside of the fraud organization, however, will also have responsibility of supporting Fraud led strategic initiatives. This role is an integral stakeholder in cross functional projects - often led by product and digital teams - where fraud considerations must be balanced with business growth objectives. You will serve as a strategic advisor and control expert, influencing initiative design and execution to mitigate fraud risk while enabling innovation and customer centric growth through assessing fraud risks, evaluating operational impacts, and fulfilling key project responsibilities. This role requires a strategic thinker with a deep understanding of fraud prevention and the ability to collaborate effectively across various departments.

In office role with hybrid schedule, Ally work locations are Charlotte NC, Fort Washington PA or Lewisville TX

The Work Itself

Strategic Partnership:

* Partnering with cross-functional teams to support growth initiatives from a fraud lens.

* Acting as the fraud subject matter expert, providing guidance on fraud risks and prevention controls throughout the initiative lifecycle - from discovery to execution.

* Recommend right-sized fraud controls tailored to the customer journey and Ally’s risk profile.

* Providing fraud loss impact analysis input to strategic business cases.

* Participation in New Product risk reviews

* Work closely with project managers and other stakeholders to ensure timely and successful project delivery.

Fraud Risk Assessment:

* Proactively identify potential fraud risks in early state business proposals and designs through conducting comprehensive fraud risk assessments and necessary controls to mitigate risks.

* Collaborate with project teams to integrate fraud prevention measures into project plans.

Operational Impact Evaluation:

* Analyze the operational impacts of proposed projects and initiatives.

* Assess fraud subject matter expertise or production staff requirements to ensure adequate resources are in place.

* Ensure that fraud prevention strategies align with operational goals and do not hinder business processes.

* Provide recommendations to optimize both fraud prevention and operational efficiencies

Product Delivery and Customer Experience:

* Ensure that products are delivered with the right fraud controls to protect both Ally and our customers.

* Balance the need for robust fraud controls with the goal of maintaining a positive and seamless customer journey.

* Identify and monitor success metrics.

Collaboration and Communication:

* Serve as a liaison between the Fraud Prevention team and other departments.

* Communicate fraud risk assessments and prevention strategies to stakeholders at all levels.

* Foster a culture of fraud awareness and prevention across the organization.

Strategic Planning:

* Develop and implement long-term fraud prevention strategies that support the organization's goals.

* Stay informed about industry trends and emerging fraud threats to proactively address potential risks.

* Continuously improve fraud prevention methodologies and tools.

The Skills You Bring

* Bachelor's degree in Business, Finance, Criminal Justice, or a related field preferred

* Advanced degree preferred.

* Minimum of 7 years of experience in fraud prevention, risk management, or a related field required

* Proven track record of successfully managing and delivering complex projects.

* Strong analytical and problem-solving skills.

* Deep knowledge of bank products and payments

* Proven ability to influence and collaborate across departments without direct authority.

* Excellent communication and interpersonal skills.

* Ability to work collaboratively with cross-functional teams.

* In-depth knowledge of fraud prevention techniques and industry best practices.

* Solid understanding of applicable banking regulations and network operating rules, to include but not limited to Regulation E, Regulation CC, FCRA, NACHA, Zelle, and Mastercard.

* Relevant certifications (e.g., Certified Fraud Examiner, Certified Anti-Money Laundering Specialist) are a plus.

\#LI-Hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.

* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.

* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.

* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

_Base Pay Range:_

An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

**Emerging:** 125000

**Experienced:** 157500

**Expert:** 190000

Incentive Compensation: This position is eligible to participate in our annual incentive plan