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  • Community Coach

    Fedcap (Brooklyn, NY)



    Apply Now

    Position Summary:

    Responsible for conducting outreach and serving as liaisons and motivators by building community knowledge of Jobs-Plus program; attending community events and NYCHA resident meetings as representatives of the program; promoting engagement in program and gathering referrals.

    What You'll Do:

    + Serves as a liaison between residents/members and the Jobs-Plus program staff.

    + Performs daily administrative duties such as answering phone calls, greeting members when they arrive to the office, checking voicemails, returning calls, scanning, and filing

    + Assists with planning and organizing community workshops.

    + Assist with reception duties to greet members visiting office

    + Document daily activities with member engagement in Salesforce and FedcapCARES

    Your Responsabilities Include:

    + Ensures Jobs-Plus positive community presence by representing the Jobs Plus Program at marketing events, such as Tenant Association meetings, tabling outside BJP, and promoting the program at local Brownsville events bi-weekly.

    + Assists the Career Development Specialists and Assistant Director in the development and building of a network of community partnerships to support members on a daily basis.

    + Performs weekly outreach activities within the service area as assigned by the Assistant Director.

    + Utilization of online marketing platforms like Canva weekly to create flyers marketing upcoming Jobs Plus Events.

    + Daily utilization of Facebook and Instagram to post flyers, posts or events happening at BJP.

    + Assistance with putting up and distributing flyers in the local community and in businesses to promote the Jobs Plus program and its events 2-3 days a week.

    You're a Great Fit For this Role If:

    + You have a High School Diploma from an accredited institution or equivalent experience; some post-secondary training preferred.

    + You are a verified resident of housing developments in service area. Enrolled in JP or will be enrolled in JP upon hire.

    + You bring a minimum of 1 year of work experience; in customer service, working with individuals with barriers, community agencies and/or service providers preferred.

    + Experience in utilizing and maintaining social media presence.

    + Ability to work with people from diverse backgrounds and be sensitive to maintaining confidentiality.

    + Highly organized, detail oriented and multitasking.

    + Strong customer service and administrative background.

    + The ability to work on your feet and post flyers within a ½ mile radius within the community.

    + Proficient in Microsoft Office.

    + Experience in working with public assistance recipients, formerly incarcerated individuals and those affected by the challenges associated with poverty.

    Compensation:

    $17.00/hr.

     


    Apply Now



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