• Patient Registration Representative

    Dignity Health (Grass Valley, CA)


    Responsibilities

    Position Summary:

    Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process.

    Core Duties:

    Appropriate patient identification

     

    Collecting accurate and thorough patient demographic data

     

    Obtaining insurance information and verifying eligibility and benefits

     

    Determining and collecting patient financial liability

     

    Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

    We offer the following benefits to support you and your family:

    Health/Dental/Vision Insurance

     

    Flexible spending accounts

     

    Voluntary Protection: Group Accident, Critical Illness, and Identity Theft

     

    Adoption Assistance

     

    Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults

     

    Employee Assistance Program (EAP) for you and your family

     

    Paid Time Off (PTO)

     

    Tuition Assistance for career growth and development

     

    Retirement Programs

     

    Wellness Programs

    Qualifications

    Requirements:

    Minimum 1 year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related 2 years preferred

     

    Knowledge of charity care programs as well as the various government and non-government programs preferred

     

    High School diploma, GED or equivalent

     

    Thorough understanding of insurance policies and procedures

     

    Working knowledge of medical terminology

     

    Able to perform basic mathematics for payment calculation

     

    Experience in requesting and processing financial payments

     

    Intermediate to advanced computer skills

     

    Overview

     

    Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley, California. The hospital has been providing compassionate and quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system, we ensure our patients receive the highest standard of health care and have access to important regional resources throughout the system, including the Dignity Health Heart & Vascular Institute, the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 765 employees, 101 active medical staff and 21 Emergency Department beds, Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.

     

    One Community. One Mission. One California

    Pay Range

    $27.12 - $32.99 /hour

     

    We are an equal opportunity/affirmative action employer.