• Bilingual Client Support Coordinator

    TEKsystems (Chagrin Falls, OH)


     

    Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch)

    About the Role

    We are seeking a bilingual Client Support Coordinator to join our team and provide exceptional service to our clients. This role is ideal for someone with strong customer service and data entry skills who thrives in a fast-paced, detail-oriented environment.

    Key Responsibilities

    + Correspond with clients regarding order status, lead times, delays, and back orders—primarily via email (95%) and occasionally by phone (5%).

    + Enter orders received through telephone, email, or website into the system accurately.

    + Communicate updates between clients and the production team to ensure transparency and timely delivery.

    + Occasionally take orders directly from customers and provide support throughout the order process.

    Required Skills & Qualifications

    + Bilingual in Spanish (written and verbal).

    + Prior customer service experience (including retail).

    + Strong data entry skills and attention to detail.

    + Excellent written communication skills.

    Work Environment

    + Fully onsite office setting.

    + Collaborative and supportive team culture.

    + Standard business hours with weekends off.

     

    Ready to bring your customer service skills to a team that values clear communication and client satisfaction?

     

    Apply today and become a key part of our growing organization.

    Pay and Benefits

    The pay range for this position is $19.00 - $20.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Chagrin Falls,OH.

     

    Application Deadline

     

    This position is anticipated to close on Aug 15, 2025.

    h4>About TEKsystems:

    We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

     

    The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.