• Bus Operations Information Coordinator

    NJ Transit (Newark, NJ)


    Bus Operations Information Coordinator

     

    Bus Operations

    Job Description:

    Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

    Summary

    A Bus Ops Info Coord is responsible for importing Scheduling data into the Smart Bus System, managing, processing and creating data export for Bus deployment. Responsibilities also include working closely with various departments to gather, analyze, and disseminate Smart Bus data and reports to support decision-making and improve operational efficiency. Strong analytical, communication, database processing and organizational skills are essential for this role.

    Roles and Responsibilities

    + Project management for special projects related to implementation and administration of Bus Service Planning computer systems, including support of the Smart Bus system.

    + Responsible for schedule coordination and manpower availability of assigned project aide(s) and/or field data collector(s).

    + Being an ADMIN for the mission critical Smart Bus System, responsible for the oversight and modification of Bus Service Planning systems related to on board navigation, as well as automated stop and destination messages.

    + Meets with Directors, planners, garage, customer service and GIS staff to discuss operational and customer information issues relevant to destination sign messages, time points, transfer points and bus stops.

    + Responsible for the coordination and prompt updates of information related to bus service via system interfaces.

    + Assists in training BSP staff on department procedures related to Bus Service Planning computer systems as assigned.

    Education, Experience & Qualifications:

    Required:

    + High School diploma and three years (3) of Bus Operations experience, or an equivalent combination of education and experience required.

    Knowledge and Skills:

    + Knowledge of NJ TRANSIT tariffs, bus routes, and bus terminals required.

    + Experience with Smart Bus database systems highly desired.

    + Knowledge of personal computers and skills in Microsoft Word, Excel, Power Point and Access with intermediate database, word processing and spreadsheets abilities desired.

    + Strong communication and writing skills, experience in database management to include implementation of transportation systems and the development of related procedures desired.

    Certificates, Licenses, Registrations

    + None

    At NJ Transit, you will enjoy a competitive salary and excellent benefit package:

    + Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision

    + Flexible Spending Account

    + Life Insurance

    + Paid Leave

    + 401(a), 401(b), 401(k) Retirement Plans – up to 9% employer contribution

    + Tuition Assistance

    + Commuter Benefits

     

    At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.