• National Critical Facility Specialist

    ABM Industries (Alpharetta, GA)


    Overview

    Position Summary:

    The National Critical Facility Specialist is responsible for supporting, maintaining, and optimizing mission-critical infrastructure across multiple national sites. This individual will possess all the technical and leadership competencies of a Lead Critical Facilities Technician (CFT), with added emphasis on operational oversight and cross-site coordination. The role requires extensive travel (up to 75%) to ensure consistent standards, rapid response, and operational excellence across geographically dispersed facilities.

    Benefit Information:

    **Benefits:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

    Key Responsibilities

    + Serve as the subject matter expert (SME) for critical facility operations across national sites.

    + Lead and support the installation, maintenance, and repair of electrical, mechanical, and HVAC systems.

    + Conduct site audits, risk assessments, and operational readiness evaluations.

    + Collaborate with site leads and engineering teams to implement best practices and standard operating procedures (SOPs).

    + Provide mentorship and training to local CFT teams.

    + Respond to critical incidents and support root cause analysis and resolution.

    + Ensure compliance with safety, environmental, and operational standards.

    + Coordinate with vendors, contractors, and internal stakeholders for project execution and maintenance activities.

    + Maintain detailed documentation and reporting for all site visits and interventions.

    + Perform testing and make rounds to ensure system integrity and performance.

    + Ensure strict adherence to critical facility work rules and safety procedures.

    + Enforce all applicable Federal, State, and local rules, codes, and regulations.

    + Guide daily, weekly, and monthly walk-throughs of customer facilities in support of data center and office operations.

    + Operate standard office equipment and utilize basic computer skills.

    + Use Microsoft Word, Excel, and Outlook for daily communication and reporting.

    + Perform preventive maintenance on all building equipment.

    + Assist with scheduling of preventive, contracted, and general maintenance with minimal disruption to building services.

    + Respond promptly to emergency situations and customer concerns.

    + Review verbal and written operating reports regarding critical systems and ongoing preventive maintenance.

    + Coordinate subcontractors and crews for project execution and support.

    Qualifications:

    + Proven experience as a Lead Critical Facilities Technician or equivalent.

    + Strong understanding of electrical and mechanical systems, including UPS, generators, CRAC units, and BMS.

    + Operational experience in managing or supporting multiple critical infrastructure sites preferred.

    + Ability to travel up to 75% nationally, often on short notice.

    + Excellent communication, leadership, and problem-solving skills.

    + Familiarity with industry standards such as NFPA, OSHA, and ASHRAE.

    + Certifications such as EPA Universal, NFPA 70E, or equivalent are a plus.

    Preferred Attributes:

    + Adaptability to diverse environments and operational challenges.

    + High attention to detail and commitment to safety.

    + Strong organizational and documentation skills.

    + Ability to work independently and as part of a cross-functional team.

    + **• Ten (10) years' experience as HVAC technician in commercial data center setting is preferred**

     

    ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 12P, EMN, MK, EM, 1141, 3E0X2

    REQNUMBER: 120632

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.