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Banquet Lead

Diamond Jo Casino

1 Positions

ID: ZmNuTVg1QkhBSFNyNnRT

Posted On 06/13/2025

Refreshed On 07/14/2025

Job Overview

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for observing standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions, and buffets. Reviews guest count and menu by referring to the Banquet Event Order Form (BEO Form). Sets tables according to the BEO Form. Attends staff meetings and training sessions.

+ Acts as lead employee for event, working to ensure all guest needs are met and event plan is successfully completed.

+ Review guest count and menu by referring to the Banquet Event Order Form (BEO form)

+ Sets tables according to the BEO form

+ Maintains overall professional appearance of the banquet area, set up of various buffets and food stations

+ Responsible for observing Casino standard of service for: coffee breaks, meetings, breakfast, lunch, dinner set up, receptions and buffets

+ May present, open and pour wine when serving guests

+ Attends staff meetings and training sessions, as required, to increase performance and knowledge

+ Stores and maintains all equipment in proper fashion

+ Ensures guest satisfaction at the banquets and events.

+ Must be able to speak, read, write, and understand English.

+ Ability to be self directed and make decisions.

+ Must be able to stand and exert fast paced mobility for period of up to four hours in length.

+ Adhere to all company policies as defined by the Employee Handbook.

+ Maintain a professional appearance at all times, clean and well groomed per standard.

+ Answer questions and relate requests/complaints to supervisor/manager.

+ May present, open and pour wine when serving guests.

+ Assists supervisor/manager as needed with tasks associated with events.

+ Must be able to stand and exert fast paced mobility for several hours.

+ Performs all relative miscellaneous duties as directed by supervisor/manager.

Qualifications

+ High School graduate or equivalent.

+ Communicating with back of the house and front of the house personnel to provide a banquet/dining experience that meets or exceeds guest’s expectations.

+ Observes diners to ensure that guests are satisfied with the food and service.

+ Must be able to perform simple mathematical calculations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Primary Contact

11770

Cortney Kirk

Human Resources Representative, Human Resources

563-690-4780

Phone

Phone

Phone

563-690-4872

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Arts and Entertainment

Casino

Clerical/Office Administration

Food and Beverage

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

13

Job REQ #

ZmNuTVg1QkhBSFNyNnRTaUQ0R1pmd1h0SkV4OHk4MHBQbUJEemc2SUYxa2xBSTZmcXRMemo5VG9jcEJYbDJhRm9WRU92eTQyNVY2V2preTc1Q0tKeGpkd3duTkZmV28reHN6ZDZQTnRUYzhCZFVxQ1FwZzBXTm56Y0lXeTdyazlWSERrTjNtLzF6eXpyK0J4ZWpQUjRwNFQ0MHVLcGJHSUJwalRDZ2pqdmdFPQ==

\# Positions

1

Start Date

20250613

End Date

20250901

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Diamond Jo Casino

About the Company

Diamond Jo offers many perks for its team members, including a free meal during their shift, a holiday gift check and children's party, an annual picnic, discounted show tickets in the Mississippi Moon Bar and team member appreciation events throughout the year… just to name a few.

Situated in the historic Port of Dubuque, Diamond Jo Casino is an entertainment destination not to be missed! We offer a high-energy casino with nearly 1,000 slots, 20 table games, more than 200 nights of live entertainment each year at the Mississippi Moon Bar, a state-of-the-art bowling center and five restaurants.

Boyd Gaming is one of the leading companies in the gaming industry, but we've kept the culture and feel of a family-owned business, something that makes our Company a special place to work. Of course, few family-owned businesses can offer you the chance to work in an environment of exhilarating casino action, chart-topping entertainment, award-winning restaurants, beautiful environments, and plenty of recreational pursuits. At Boyd Gaming, our business is making sure our customers have fun. Further information about our company as well as our job openings can be found at: http://www.boydcareers.com/