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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Education Infrastructure Process Manager today with Parallon.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a Education Infrastructure Process Manager. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Learning and Development Infrastructure Process Manager is responsible for the oversight and operational management of Learning and Development technology needs, reporting and web-based services. This individual is a member of a cross functional team, which includes knowledge management and learning and development professionals, business owners and clients, project management, IT&S and others as needed. They will work closely with these various groups to develop, implement and manage the strategies needed to achieve desired results. As a strategic department representative, this person demonstrates solid management skills and behaviors in addition to continually striving to meet and exceed customer expectations. This individual will have responsibility for managing and working on multiple projects: planning and execution of learning and development tools and deliverables. In addition, creation or providing direction in the development of learning technologies tools falls under the responsibility of this role. Supervisor: Learning and Development AVP or Learning and Development Director Supervises: No direct reports

What you will do in this role:

+ Aligns business strategy and goals to deliver high quality integrated learning and development technology solutions that complement the business strategy

+ Manages the development of reporting, metrics, SharePoint solutions and workflow automation

+ Supports the development of Learning and Development strategy plans

+ Manages web solutions, research and development of learning solutions

+ Enterprise account management for Parallon’s WEBEX and HealthStream accounts Performs systematic evaluation to improve quality and cost effectiveness

+ Works with, Project Management, Learning and Development Team, Business Owners and clients, Technology Teams and others as necessary to select standard content, graphic and technology solutions

What qualifications you will need:

+ Bachelor’s degree required

+ Master’s degree preferred

+ Equivalent work experience may substitute degree requirement.

+ 2-4 years of experience in developing written and electronic communication solutions preferred

+ 1-2 years of experience working and developing SharePoint and web application technologies

+ Knowledge of the principles and processes of developing large scale technology programs preferred

+ Web page development and developing graphic/visual communication preferred Knowledge of learning management systems and workflow

+ Minimum 2 years management experience required

+ Strong Learning and Development technology solutions background preferred

+ Healthcare background preferred

**Parallon (https://parallon.com/)** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Education Infrastructure Process Manager opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.