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Community Health Assess & Treat Medical Responder (Comm Health Med Responder) - Limited Duration

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Community Health Assess & Treat Medical Responder (Comm Health Med Responder) - Limited Duration

Salary

$66,149.46 - $81,480.36 Annually

Location

Portland, OR

Job Type

Limited Duration

Job Number

2025-00705

Bureau

Portland Fire & Rescue

Opening Date

07/28/2025

Closing Date

8/18/2025 11:59 PM Pacific

+ Description

+ Benefits

+ Questions

The Position

Portland Fire & Rescue (PF&R) is hiring Medical Responders for the Community Health Assess & Treat Program!

Job Appointment: Full time, Limited Duration. Persons appointed to limited term positions will be designated as limited duration employees whose appointment may conclude June 30, 2026, except for the extension of grants or funding.

Work Schedule: Employees in this position will work four (4) 10-hour shifts with three (3) days off a week and are classified as essential employees. Current shifts include Monday – Thursday 7:30 AM to 6:00 PM but are subject to change based on program operational changes. Ability to work any shift and on any day of the week may be required due to operational needs. After completing probation, you will be able to bid on an open shift based on your seniority. This position is classified as an essential employee and is therefore required to report to duty during weather emergencies and holidays.

Work Location: 12350 SE Powell Blvd, Portland OR 97236

Benefits: For a n overview of benefits for this position click here (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

Union Representation: Portland Fire Fighters Association, Local 43 IAFF (PFFA). To view this labor agreement, please go to https://www.portland.gov/council/documents/ordinance/passed/191504

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume and valid EMT or Paramedic license.

About the CHAT Program:

The Community Health Assess & Treat (CHAT) program is situated in the City of Portland’s first responder system and are employees of Portland Fire & Rescue. The CHAT program provides first response to low-acuity 911 medical calls in lieu of advanced life support apparatus within the City of Portland. The mission of CHAT is to assess and treat patients in community, provide care coordination to vulnerable and socially isolated populations and follow up within 24 hours of the 911 call.

Program Values:

+ Equity & Social Justice: Strive to uplift the dignity and worth of all Portlanders, particularly those who have been historically marginalized and criminalized, by ensuring timely and professional person-centered first response.

+ Collaboration: Ensure the best possible outcomes for our patients by working collaboratively with community partners, health systems, and traditional first responders.

+ Empathy & Compassion: Operate from a framework of trauma-informed care with the recognition that adverse life experiences, including negative interactions with health systems, create barriers for clients to connect with the care and supportive services they need to thrive in the community.

+ Resource Efficiency & Prioritization: Respond to the complex care needs of individuals experiencing low-acuity medical events and/or unmet basic needs to enable Fire resources to attend to life saving calls for service.

The CHAT program is expected to:

+ Reduce the number of individuals transported to the emergency department for low-acuity medical related issues that are more effectively addressed in a pre-hospital care setting.

+ Reduce unnecessary emergency department admissions.

+ Improve access to care and resources within the community.

Position Summary

The CHAT Medical Responder will operate on a two-person EMT team or a single-role paramedic and EMT team, to provide low-acuity response intervention to medical call types and overdoses dispatched by Bureau of Emergency Communication. This position may also work in conjunction with a paramedic, nurse and/or community health worker on a follow-up team. This position reports to their assigned Community Health Supervisor as well as to the Community Health Nurse Manager.

As an CHAT Medical Responder, you will:

+ Perform ongoing patient assessments on-scene to monitor changes in patient condition and accommodate changes in breathing, mentation and circulation.

+ Appropriately use medical equipment such as airway equipment, splints, bandages, and medications in rendering proper emergency medical treatment of patients. Examples include, but are not limited to, opening and maintaining an airway, ventilating patients, administering cardiopulmonary resuscitation, and providing emergency medical care of simple and multiple system trauma such as controlling hemorrhage, bandaging wounds, and manually stabilizing injured extremities.

+ Accurately document patient encounters and outcomes in care plan and appropriate medical record.

+ Communicate effectively and with empathy and compassion to interview patients, their family members, bystanders, other service agency members and facility staff.

+ Provide professional assessment, consultation and coordination of services.

+ Participate in program meetings, relevant local and regional trainings, and outreach engagements.

+ Utilize the 911 dispatch radio and CAD system.

+ Physical demands:

+ Working in pairs, may move equipment or people weighing up to 200 lbs.

+ Bend, stoop, kneel, squat, and stand on uneven surfaces for extended periods.

+ Work outside year-round in all weather conditions.

Ideal Candidate Profile:

The ideal candidate for this position must be deeply committed to providing compassionate and effective medical care for vulnerable individuals with low-acuity medical needs. This position works within the existing emergency response system and provides upstream healthcare interventions to prevent repeated usage of the emergency response system. Candidates must have a commitment to working collectively to address community needs. A successful candidate will be able to meet or exceed established key performance indicator goals. Candidates for this position must have no criminal conviction that would prevent certification from the Oregon Health Authority (https://www.oregon.gov/oha/PH/PROVIDERPARTNERRESOURCES/EMSTRAUMASYSTEMS/EMSTRAININGCERTIFICATION/Pages/index.aspx) .

This application is specifically for the CHAT Community Health Medical Responder position within Portland Fire & Rescue. If you're interested in other positions with Portland Fire & Rescue, please note that you'll need to go through a separate recruitment and selection process. Employees hired into this classification are not guaranteed placement into other positions.

Have a question? Contact:

Jaclyn Snyder, Recruiter

Bureau of Human Resources

[email protected]

To Qualify

The following minimum qualifications are required for this position:

Required Licenses:

+ Valid EMT license, regardless of the state of issuance, at the time of application. At the time of job offer, a valid Oregon EMT or Paramedic license is required. Click here for Oregon Healthy Authority Reciprocity Requirements. (https://www.oregon.gov/oha/ph/providerpartnerresources/emstraumasystems/emstrainingcertification/pages/recip.aspx)

+ Valid state driver’s license and acceptable driving record (https://www.portlandoregon.gov/citycode/article/12184) .

The following minimum qualifications are required for this position:

+ Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender- equality, socio-economic status and their intersections.

+ Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders and health and community agencies.

+ Ability to communicate clearly, accurately, and completely to both internal and external stakeholders.

+ Ability to work with others in a courteous, empathic, and professional manner.

Applicant Must Also Possess:

+ Ability to pass a comprehensive background investigation.

Preferred Qualifications

Although not required, you may have one or more of the following:

+ Valid Oregon Paramedic license at time of application

+ Two (2) years’ experience in emergency medical response.

+ Bilingual fluency . Click here for a list of qualifying languages. (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview/language-pay-differential-eligibility)

+ Certification in Community Paramedicine.

+ Ability to meet the physical demands of the job

The Recruitment Process

STEP 1: Apply online between Monday, July 28, 2025 - Monday, August 18, 2025

Required Application Materials:

+ Valid EMT or Paramedic license, regardless of the state of issuance.

Note: Must have a Valid Oregon EMT or Paramedic license at the time of job offer.

+ Answer the Supplemental Questions. T o preview the questions, please click on the Questions tab.

+ Resume

+ Include the following information in your resume:

+ Ability to communicate clearly, accurately, and completely to both internal and external stakeholders.

+ Ability to work with others in a courteous, empathic, and professional manner.

+ Knowledge and understanding of cultural differences, especially as they relate to race, sexual orientation, gender- equality, socio-economic status and their intersections.

+ Ability to work effectively and collaboratively in multi/intra-disciplinary settings with other first responders and health and community agencies.

+ Include the following information in your resume if applicable:

+ Paramedic work experience in emergency medical response.

+ Two (2) years' experience in emergency medical response.

+ Bilingual fluency. Click here for a list of qualifying languages. (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview/language-pay-differential-eligibility)

+ Certification in Community Paramedicine.

+ Ability to meet the physical demands of the job.

Optional Application Materials:

+ If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.

We have recently updated our veteran preference process. Starting March 3rd, 2025 If you made the eligible list and met the eligibility to receive veteran preference, you will no longer need to submit veteran documents for future recruitments.

If you need to update or remove your veteran preference for a specific recruitment or from your master profile, please contact the recruiter listed in the job announcement.

Application Tips

+ Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.

Step 2: Minimum Qualification Evaluation: Week of August 18, 2025

+ Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.

+ An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.

+ You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes) for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of August 25, 2025

+ Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection Process: Weeks of August 25 - September 5, 2025

+ Hiring bureau will review and select candidates for interviews

+ Panel interviews (Up to two interviews)

+ Background Investigation (1-3 weeks to complete)

+ Statement of Personal History

+ Possess a driver license and submit a driving record and pass an evaluation by City of Portland Risk Management

+ Pass a reference background

+ Pass a criminal background

Step 5: Conditional Offer of Employment: TBD

Step 6: Start Date: TBD

+ A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.

Additional Information

Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following:

+ Veteran Preference

+ ADA, Pregnancy, and Religious Accommodations

+ Work Status

+ Equal Employment Opportunity

An Equal Opportunity / Affirmative Action Employer

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

+ Health Care (Medical, Vision and Dental)

+ Carrot Fertility

+ Wellness Benefits

+ Life Insurance

+ Long-term disability coverage to eligible employees and their families.

+ Employee Assistance Plan

+ Flexible Spending Accounts

+ Retirement

+ Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer

+ Family Medical Leave

+ City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers (https://www.portland.gov/bhr/benefit-offerings/benefits-quickstart-guide/benefit-plan-summaries-highlight-guides) .

01

Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible.

The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy.

Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay question with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration.

Note: If you are requesting veterans' preference, please be sure to upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement.

Have you read and understood all the information listed above?

+ Yes

+ No - If you have any questions, please contact the recruiter on the announcement.

02

Where did you first learn about this job opportunity? (If on a website or job board, please specify which one)

03

The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process)

+ My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality.

+ You may release my application; I am waiving confidentiality.

04

Do you have a valid state driver's license and acceptable driving record? A driving record will be requested during the selection process.

+ Yes

+ No

05

Do you have a valid EMT or Paramedic license at the time of application?

+ Yes

+ No

06

By clicking yes, you acknowledge that all information acquired for this position is not transferrable to any other positions within the City of Portland.

+ Yes

+ No

07

By clicking yes, you acknowledge that any positions within the City of Portland will require a separate application, testing and selection process.

+ Yes

+ No

Required Question

Employer

City of Portland

Address

1120 SW 5th Ave, Room 987 Portland, Oregon, 97204

Website

http://www.portlandoregon.gov/jobs

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