• Administrative Assistant, Needham Cancer Center

    Beth Israel Lahey Health (Needham, MA)


    **Job Type:** Regular

    **Time Type:** Full time

    **Work Shift:** Day (United States of America)

    **FLSA Status:** Non-Exempt

     

    When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

     

    Why Join Us

     

    When you join Beth Israel Deaconess Medical Center, you're not just taking a job. You're becoming part of a mission-driven team focused on delivering extraordinary care, with a strong respect for the people who make it happen. As an Administrative Assistant III at the Needham Cancer Center, you’ll support a Harvard-affiliated, multidisciplinary oncology team that values both clinical excellence and work-life balance.

     

    This is a full-time, Monday through Friday, daytime role with no weekends, holidays, or evenings – giving you the stability and predictability to thrive both professionally and personally. You'll play a key role in helping patients navigate their care while being part of a collaborative, supportive workplace that recognizes the importance of time, boundaries, and teamwork.

    What Makes This Opportunity Unique

    • Predictable, balanced schedule with no weekends, holidays, or late evenings, so you can plan your life with confidence

    • Join a Harvard-affiliated oncology team delivering exceptional, coordinated care in Hematology/Oncology, Infusion, Radiation Oncology, and Specialty services

    • Work in a light-filled, modern facility designed to promote healing and wellbeing for both patients and staff

    • Be a core member of a multidisciplinary team, serving as the primary administrative contact for providers and patients

    • Support a mission you can be proud of, with clear expectations, engaged leadership, and a healthy team culture

    Job Description:

    Key Responsibilities

    + Serve as the main administrative contact for assigned Hematology/Oncology providers and their patients

    + Manage clinical templates and physician schedules

    + Obtain referrals and authorizations for patient visits

    + Coordinate patient scheduling, follow-ups, and multidisciplinary appointment planning

    + Communicate clearly and compassionately with patients and families in person and by phone

    + Prepare medical records and documentation in Web OMR and CCC

    + Transcribe notes and correspondence

    + Queue prescription renewals and perform initial medication list reviews for provider review

    + Maintain patient confidentiality and accuracy across all documentation

     

    What You Bring

    Required:

    + High School Diploma or GED

    + 3 to 5 years of administrative experience in a healthcare or medical office environment

    + Proficiency in Microsoft Office (Outlook, Word, Excel) and electronic medical records

    + Strong communication, organizational, and multitasking skills

    + Professionalism and the ability to handle sensitive situations with discretion

    Preferred:

    + Associate’s degree

    + Familiarity with Epic, CCC, or similar clinical systems

    + Experience in oncology, specialty, or ambulatory care environments

    You’ll Thrive If You Are

    + Someone who values structure and balance, with a schedule that supports your life outside of work

    + A calm, composed communicator who helps patients feel supported from the first interaction

    + A proactive multitasker who enjoys keeping operations running smoothly

    + A reliable and positive team player who takes pride in high-quality, behind-the-scenes support

     

    Bring your skills to a place where you’re valued – not only for what you do, but for how you live. Apply today.

     

    As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.

     

    More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

     

    Equal Opportunity** **Employer/Veterans/Disabled