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Start Date: Monday, August 11th

Pay Range: $17/hr (potential for pay bump upon conversion based on performance)

Contract Length: 3 month contract to hire

Worksite Location: San Antonio, TX 78216 - On Site

Hours of Operation: Mon-Fri 8:30am-6pm CST & 1 Saturday per month

Schedule:

Mon-Fri 8:30am-5pm CST & 1 Saturday per month (for first few months) then transitions to

Mon-Fri 9:30am-6pm CST & 1 Saturday per month (day off during the week)

Job Description:

+ Manage inbound & outbound calls (50-120 daily) to address customer inquiries, past due payments and develop solutions

+ Provide clear explanations to customers regarding their bills and balances

+ Demonstrate consistent outreach efforts to leads on behalf of clients

+ Present payment options, including negotiating payments in full or establishing payment arrangements

+ Make a single contact attempt per customer to inform them of their balance

+ Review and manage accounts to identify adjustments or discrepancies and initiate resolution requests

+ Maintain accurate customer information and detailed notes in the CUBS (CRM) system

+ Utilize Noble system for call management (both incoming and outgoing calls

Qualifications:

+ 1-2+ years of recent customer service experience

+ Ability and desire to work in a fast-paced environment

+ High school diploma or GED required (Education verification required)

+ Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required

+ Critical thinking and multi-tasking skills required

Preferred:

+ Call center experience

+ Collections experience

Pay and Benefits

The pay range for this position is $17.00 - $17.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Antonio,TX.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.