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Overview

Mailchimp’s mission is to help small and mid-sized businesses grow through better marketing, data, and automation. As we accelerate toward a future where Mailchimp is the most extensible and developer-friendly marketing platform, we’re hiring a Principal Product Manager to lead our public API strategy and developer experiences.

In this role, you’ll define and drive the strategy and roadmap for how Mailchimp externalizes its core capabilities — through modern, reliable RESTful APIs, robust developer tooling, and clear governance standards. You’ll shape the end-to-end experience for third-party developers and partners, working closely with engineering, design, developer relations, and GTM to ensure our platform is easy to integrate with, trustworthy, and built to scale.

This is a high-impact, cross-functional leadership role focused on API product design, developer enablement, and platform extensibility.

What you'll bring

+ 8-10+ years of product management experience, with a deep focus on APIs, developer platforms, or technical integrations

+ Proven success launching developer-facing products (e.g. public APIs, SDKs, OAuth, scoped access, developer portals)

+ Strong technical fluency in how modern web services are built and consumed (REST, OAuth 2.0, scopes, rate limiting, logging/ observability, sandboxing, versioning)

+ Excellent stakeholder collaboration, especially across engineering, design, legal, and partnerships

+ Experience owning roadmaps that span both near-term delivery and long-term platform evolution

+ Passionate about developer experience -- you think in terms of friction, onboarding, scale and delight

+ Familiarity with marketing technology, customer data platforms, or integration, frameworks a strong plus

+ Undergraduate degree in a technical or business- related field required; MBA or advanced degree a plus. Equivalent work experience considered.

How you will lead

+ Define and lead the public API strategy and roadmap, including developer-facing capabilities like OAuth, SDKs, sandbox environments, and access controls.

+ Own Mailchimp’s API externalization strategy — deciding what services to expose, to whom, and how they align with business and partner priorities.

+ Govern and improve the developer experience, focusing on intuitive onboarding, clear documentation, versioning policies, authentication, observability, and support.

+ Redesign the Mailchimp developer portal to better serve third-party developers — including onboarding flows, usage insights, API changelogs, and feedback loops.

+ Establish API governance standards, including version control, change management, SLA monitoring, and partner onboarding protocols.

+ Partner with Tech Partnerships and Developer Relations to support the external dev ecosystem — running programs, capturing feedback, and enabling third-party success.

+ Clarify and enforce API scope and access policies to maintain security, compliance, and customer trust.

+ Act as a product evangelist — internally and externally — advocating for developer needs, showcasing use cases, and resolving integration pain points.

+ Measure and optimize developer platform success, including adoption, time to first integration, and developer satisfaction

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $236,000.00 - 319,000.00New York $232,500.00 - 314,500.00This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits).Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.