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About the job you’re considering

The **Senior Technical Delivery Manager** role contributes to client success by **managing and facilitating the product release process and execution across the Digital Platform Engineering (DPE) organization** . This role also supports various tech initiative delivery within the DPE organization. **The position requires hybrid onsite 4 days/week.**

The successful candidate is someone who enjoys bringing definition to complex technology projects and are skilled at navigating ambiguous new frontiers. This candidate has a technical background and attention to detail enable them to identify risks, drive development with predictability and challenge assumptions. Relationships and teamwork are important to how the candidate inspires and leads the teams to deliver their best work. This person is a team player that does what it takes; and also has an intolerance for mediocrity and are unafraid to take a stand on what you believe is right.

Your role

• Lead the overall release delivery process, manage release activities and dependencies across products and teams

• Manage overall release schedule and coordinate with cross functional groups on cross team dependencies and release readiness activities

• Drive release status updates and provide clarity to all stakeholders, including the team, on progress towards the agreed milestones

• Measure release effectiveness leveraging data trends and metrics to improve the overall customer experience

• Support various tech initiative delivery by driving implementation planning, support testing, and go-to market planning and execution

• Coordinate project activities across associated project teams; track progress against established plans, report results with project stakeholders

• Develop project communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans

• Manage project timelines, clearly setting expectations, and realigning expectations internally as priorities change

Summary of Qualifications and Experience

• Bachelor’s degree in computer science, software engineering, information technology or related field, or equivalent experience

• Technology producer, Technical delivery manager, IT project management delivery or program management office experience (7 years)

• Managing digital product or service delivery and release in an agile environment (5 years)

• Able to work across disciplines for alignment on product delivery expectations

• Exceptional communication and presentation skills

• Experience working with distributed teams

Your skills and experience

Leadership and Communication:

• Leads by example and builds teams with a confident and positive attitude, patience, honesty and integrity, and a strong sense of commitment, providing mentoring to team members

• Strong problem-solving and analytical skills

• Has the ability to know what is possible and what is not, and to know how to navigate project engagements efficiently and effectively

• Ability to engage in difficult conversations that result in positive, actionable outcomes

• Ability to navigate complex and diverse landscapes effectively

• Seeks and provides honest, transparent feedback

• Ability to lead high-performing project teams

• Ability to set expectations and hold individuals and team members accountable to their commitments

• Drives decision-making that favours compromise and alignment over consensus-building

• Excellent facilitation skills; ability to adapt approach and style to different types of engagements

• Ability to communicate clearly and concisely, both verbally and in writing

Acumen and Learning Agility:

• Expert-level knowledge of standards and practices for IT project and program lifecycle management activities and deliverables

• Understanding of IT program and portfolio management practices.

• Clear understanding of project technical activities, including: (1) solution analysis and design; (2) enterprise, solution, and infrastructure architecture; (3) systems integration; (4)data conversion and migration; (5) environment management and build processes; and (6) deployment planning and execution.

• Expertise in productivity/collaboration tools, particularly Jira, confluence, ServiceNow

• Advanced skills in the MS Office Product Suite, Word, Excel, and PowerPoint

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

+ Flexible work

+ Healthcare including dental, vision, mental health, and well-being programs

+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan

+ Paid time off and paid holidays

+ Paid parental leave

+ Family building benefits like adoption assistance, surrogacy, and cryopreservation

+ Social well-being benefits like subsidized back-up child/elder care and tutoring

+ Mentoring, coaching and learning programs

+ Employee Resource Groups

+ Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to

engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get the future you want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

**Job:** _Programmer/Analyst_

**Organization:** _NA APPS LOC PRACTICE_

**Title:** _Technical Delivery Manager_

**Location:** _WA-Seattle_

**Requisition ID:** _081054_