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Introduction

A Sales Representative (Digital) role (what we internally call a 'Digital Sales Specialist') within IBM storage means co-creating with clients and colleagues in one of the most trusted, respected and awarded teams in its space. When clients want cyber resiliency they think of IBM Storage. A career with us gives you exceptional sales exposure to the latest technology; the brightest thought-leaders to learn from; and the most influential clients to help shape the world with.

Excellent onboarding and an industry leading learning culture will set you up for positive impact and success, whilst ongoing development will advance your career through an upward trajectory. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds and keen co-creators - always willing to help and be helped - as you apply passion to work that will compel our clients to invest in IBM's products and services.

Your role and responsibilities

As a Digital Technical Specialist aligned to Storage brands, you'll be a collaborative technical expert and trusted advisor working with and across your clients, IBM's broader sales teams, and Business Partners. You'll understand clients' business and technical requirements within the current competitive landscape and, combining this with your knowledge of IBM's product suite, you'll present value-driving solutions that compel clients to invest in us.

We're committed to success. In this role, your achievements will drive your career, team, and clients to thrive. A typical day may involve:

•Team's Storage Expert: Serving as the storage expert on your team.

•Early Sales Support: Offering technical support in the early sales stages, including demos and workshops.

•Collaborative Engagement: Collaborating with IBM sales teams and specialists.

•Value Emphasis: Emphasizing the value of IBM products.

•Digital Brand Building: Building a trusted personal brand across digital platforms.

Required technical and professional expertise

Technical Requirements:

• 5+ years of experience in enterprise storage solutions.

• Proven experience in designing, implementing, and supporting storage systems, including SAN, NAS, and cloud-based storage.

• Knowledge of integrating storage solutions with servers and virtualized environments (e.g., VMware, Hyper-V).

Specific Knowledge:

• Hands-on experience with IBM Storage products (e.g., IBM FlashSystem, IBM DS8000, IBM Spectrum Storage Suite).

• Familiarity with related technologies such as NVMe, RAID, and data deduplication.

• Understanding of hybrid and multi-cloud architectures.

• Expertise in storage cybersecurity, including immutable backups and ransomware protection.

Tools and Methodologies:

• Experience managing and monitoring storage systems using tools like IBM Storage Insights, Spectrum Control, or similar industry tools.

Soft Skills:

Effective Communication:

• Ability to translate complex technical requirements into clear, accessible terms for non-technical audiences.

• Strong presentation skills for technical demonstrations and product pitches.

Customer-Oriented Approach:

• Consultative approach to identify and resolve client-specific needs.

• Ability to collaborate with sales teams and clients throughout the product lifecycle.

Analytical and Problem-Solving Skills:

• Expertise in diagnosing and resolving complex storage-related issues.

• Strong critical thinking skills to design tailored solutions.

Adaptability and Continuous Learning:

• Quick learner with the ability to stay updated on new products and technologies.

• Interest in staying informed about trends in storage and IT.

Other Requirements:

Availability:

• Willingness to travel as needed.

• Ability to work in high-pressure environments and prioritize tasks based on client needs.

Preferred technical and professional experience

* Knowledge of RedHat Linux & OpenShift.

* Knowledge of Storage for AI workloads.

* Previous Storage experience

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.