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Description

We are seeking a highly skilled and innovative Sr. Technical Product Manager to join our Amazon Robotics team. In this role, you will serve as the resident expert for a specific technology within Amazon's vast network, driving innovation, enhancing product design, and collaborating with cross-functional teams to shape the future of Amazon's robotics and automation systems.

Key job responsibilities

1. Technology Expertise

Serve as the Amazon resident expert on the given technology

Maintain industry-leading knowledge in the assigned technology domain

Provide technical guidance and consultation across the organization

2. Product Development and Management

Work across Amazon networks to define requirements for standard products

Create and maintain standard product documentation

Drive enhancements in design for performance, maintainability, and reliability

Lead research and development projects

Network with supply chain partners to drive joint developments

Serve as the core design expert for efficient and effective manufacturing at scale

3. Communication and Leadership

Build consensus around a vision

Lead technical team reviews and take ownership of outcomes

Communicate effectively across various levels and functions

Write and present strategic narratives to leadership and cross-functional teams

Drive effective product discussions and distill clear requirements

Handle escalations appropriately without damaging relationships

4. Problem-Solving and Technical Expertise

Handle complex business and technology problems

Understand system limitations, scaling factors, and architectural decisions

Possess deep full-stack domain knowledge

Apply broad range of analytics techniques

Understand distributed systems architectures

Define technical requirements (e.g., APIs, algorithms)

5. Execution and Impact

Lead end-to-end design and delivery of simplified solutions

Make trade-offs between short and long-term needs

Mitigate long-term risks

Perform on-call duties for the service area

Develop product plans with clear, measurable success criteria

Use technical judgment to test assumptions on design choices and fixes

6. Scope and Influence

Work on one or more programs, potentially across an organization or country

Mentor and develop others in product management best practices

Manage the lifecycle of a technology service product used by external engineers/IT professionals

Engage with customers throughout the service lifecycle

Responsible for customer service adoption success and performance

A day in the life

A day in the life

Daily activities will include:

- voice-of-customer meetings (often on-site at various Amazon locations)

- writing of requirements for product modifications, new product development, or innovative new concepts

- meeting with internal and external R&D and product commercialization team to drive strategic product decisions

- participate in testing (both physical and simulated) - troubleshoot field issues with your product to understand the challenges faced and collect feedback for future improvements.

About the team

The MHE Hardware team is a new and growing group within OneMHS. Our missions is to create the Amazon Standard MHE Hardware through a combination of in-house R&D and supplier IP partnerships. Our products will be the Amazon standard conveyance, sortation, non-AR robotics and custom mechanical machines and solutions used throughout the Amazon network of sites, including all miles.

This team will be based in Cincinnati, OH but with a few key resources in other facilities or FBD. We will challenge the status quo every day and will insist on the highest standards in both our products and how we create and manage them. We will have the best product line in this industry, and the absolute best team is needed to create it.

Basic Qualifications

- Bachelor's degree

- 5+ years of technical product or program management experience

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

Preferred Qualifications

- Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.