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Functions and Responsibilities:

+ Monitor quality performance: metrics, trends, repeating issues, or causes of poor quality or rework

+ Prepare reports by collecting, analyzing, and summarizing data

+ Ensuring processes adhere to quality standards

+ Develop or establish new standards and update existing standards

+ Develop written work instructions and procedures

+ Provide input into work instructions, manufacturing processes, and manufacturing methods to ensure quality

+ Customer complaint handling

+ CAPA RCA investigation to support managers for resolutions, and follow-ups to verify effectiveness

+ Review supplier scorecards and monitor quality of workmanship

+ Work with Purchasing to communicate supplier issues and issue corrective actions for nonconformances

+ Internal and external audit support

+ Collaborate with Manufacturing manager to develop and implement quality controls and improvements

+ Investigate and troubleshoot product or production “quality” issues

+ Review codes, specifications, and processes

+ Adhere to ISO and quality procedures

+ Work effectively in a team environment

+ Perform other duties as assigned by manager

+ Serve as a backup to the Quality Manager

Education:

+ Bachelor’s degree in Quality Engineering, Manufacturing Engineering, or similar/related program required

+ In lieu of Bachelor’s degree, a combination of an Associate degree with proven work experience in the metal fabrication industry with hands on operation in multiple fabrication processes may be substituted

Experience:

+ Production or engineering experience in a custom sheet metal fabrication business is desired

+ Familiarity with welding, fabrication, and machining specifications preferred

+ Accurate manufacturing blueprint reading experience required

+ Knowledge of metals and raw materials along with the understanding of production processes, and costs of manufacturing is a plus

+ Good analytical and problem-solving skills

+ Knowledge of inspection methods and experience in the use of metrology measuring equipment

+ Knowledge of industry principles such as lean manufacturing and six sigma methodologies is preferred

+ Proficiency in Microsoft Office Access database application is a plus

Specialized Experience:

+ Five plus years’ experience in managing or supervising quality assurance and quality control in a manufacturing setting Knowledge and application of ISO 9001:2015 Standard

+ Proficiency in Word, Excel, Microsoft Outlook, and an enterprise resource planning (ERP) systems; Infor CloudSuite Industrial (SyteLine)

+ Working knowledge of American Welding Society and Military welding procedures and specifications

+ Knowledge and experience with nondestructive testing of welds

+ Knowledge and experience with paint standards and methods

+ Knowledge and experience with Geometric Dimensioning & Tolerancing (GD&T)

+ Knowledge and experience with Lean Manufacturing and Quality at the Source (QATS)

+ Excellent communication skills at all levels within an organization