• Water Systems Residential/Commercial Service Tech

    AO Smith (Tucson, AZ)


    Water Systems Residential/Commercial Service Tech

     

    Date: Aug 14, 2025

    Location(s):

    Tucson, AZ, US, 85714

     

    Company: A. O. Smith Corporation

     

    Water Tec an A.O. Smith Company

     
     

    Water Tec, located in Tucson, AZ offer a wide array of services, including repairs on all makes and models, preventative maintenance programs, convenient salt or potassium delivery, and equipment installation by our own installers.

     

    Primary Function

     

    The Residential/Commercial Service Technician II responsibilities include but not limited to; customer site visits, servicing and/or installing equipment, repairing equipment, delivering salt and maintaining customer relationships.

     

    The Residential/Commercial Service Technician II must have the ability to work on their own with little direct supervision, have great organizational skills, and be mechanically minded.

    Responsibilities

    Complete Maintenance and repairs on residential water treatment equipment

     

    Deliver salt to both residential and commercial customers

     

    Record appointment data for every service call

     

    Utilize interpersonal skills to communicate professionally with customers

     

    Communicate with management, sales and customer service to resolve customer complaints

     

    Maintain service vehicle inventory

     

    Adhere to company safety and vehicle practices

     

    Take in salt deliveries and unload into the warehouse

     

    Basic shop duties such as cleaning and building maintenance

     

    Perform any other activities as needed or as directed

    Qualifications

    High School Degree required. Associate’s degree in a technical related field preferred

     

    Minimum of 1-2 years related work experience

     

    Insurable driving record

     

    Ability to lift 50lbs consistently

     

    Successful completion of pre-employment screenings, including DOT requirements

     

    Work in a variety of environments (crawl spaces, attics, etc.)

    Additional Qualifications:

    HVAC/Plumbing/Mechanical related experience a plus

     

    Proficiency with computers and programs, specifically Microsoft Office software

     

    Proficient customer service experience

     

    Willingness to learn local, state, and national codes/regulations

     

    Ability to work independently and as a team to meet deadlines and goals

    Education

    High School Diploma or GED in Related Field

     

    We Offer

     

    Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

     

    #LI-Hybrid

    #LI-AO

    ADA Statement & EEO Statement

     

    In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

     

    We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

     

    Nearest Major Market:Tucson