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Northwest Human Services is a non-profit Federally Qualified Health Center (FQHC) and has been a leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers.

Care Team Medical Assistant (I-II-III, IV)

Site Location: Total Health Community Clinic | West Salem Clinic

Position Status : Full-Time, 40 hrs/wk (option for 4/10's work schedule)

Hours : Monday - Friday, with rotating Saturdays

Are you passionate about making a difference in patient care? Join our collaborative care team and play a key role in helping individuals access high-quality, compassionate healthcare services.

As an active member of the care team, the Medical Assistant is primarily responsible for assisting patients during routine office visits and supporting ongoing health management. You will contribute to the overall patient experience by performing clinical tasks with a focus on safety, accuracy, and empathy. In this role, you’ll also help monitor and maintain patient health records, ensuring documentation is complete and consistent with care plans.

SPECIFIC DUTIES:

+ Actively participates as an integral and valued member of the Care Team by engaging in the teamwork model by seeking opportunities to assist and support the care team workflow throughout the day. Consistently communicates effectively in a professional manner with clients, staff, and providers. Communicates with empathy/compassion while using appropriate language when speaking with patients/clients.

+ Reviews the electronic medical record (EMR) prior to the scheduled visits (scrubbing) for completion of health maintenance recommendations, previous Pap smear, mammography, other radiologic studies, lab work, immunizations, hospital reports, and reports from referrals. Updates scrubbing flow sheet, ensuring that necessary information is ready and available for the visit.

+ Huddles throughout the day with provider and communicates bi-directionally with the Reception and Care Team regarding the patient’s arrival and appointment times. Welcomes and escorts patient to the examination room. Initially assesses and prepares the patient for the provider. Reviews, confirms, and updates the patient’s information in the EMR including demographic data, verification of the patient’s preferred pharmacy, allergies, smoking status, and measurements of vital signs, weight, and height.

+ Performs in-house point of care tests, vision and hearing tests, EKG, ear irrigation, dressing applications and other activities as directed by the provider. Demonstrates competence in performing SQ and IM injections of authorized medication and vaccinations as ordered by the provider and follows routine standing orders. Performs real time documentation after medications are administered and can accurately code for billable versus VFC immunizations.

+ Assists in discharging the patient at the completion of the office visit, including going over the printed Office Visit Summary. Aids in the completion of medication, laboratory, and radiology orders. Provides patient education information ordered by the provider. Answers any logistical questions the patient may have. Assists in follow-up appointment scheduling.

QUALIFICATIONS:

+ Education and training in a Medical Assistant/Nursing/Medical program that includes coursework in pharmacology/administration of medications preferred.

+ Medical Assistant Certification as an RMA, CMA, NCMOA, NCMA, preferred.

+ CPR certified in infant, child, and adult levels.

+ One year of experience in a medical clinic setting preferred.

+ Bilingual preferred but not required

SUMMARY OF BENEFITS:

Our Agency provides a benefits program that is comprehensive and competitive within our industry.

+ Healthcare insurance plans: Medical, Dental, Vision

+ Group Life: Short-Term & Long-Term Disability 100% paid by employer

+ 403(b) retirement plan with 2% of employer contribution and up to 3% employer match

+ Flex Spending Account

+ PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows

+ 7/12 Paid Holidays a year + 2 paid floating holidays for full-time positions

+ Continuing Education & Training Benefits

+ Employee Healthy Living Program – Gym Membership & Smoking Cessation

TO APPLY:

To join our team please visit our website

For more information, contact the HR/Recruiting Department at: | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Department

Nursing

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

DOE - $19.05 - $28.55