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Systems Analyst
- Arizona Central Credit Union (Phoenix, AZ)
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Arizona Central Credit Union Ranked Top 10 Best Places to Work in AZ for 2025
"The 10 best places to work in financial services" AZBIGMEDIA
Arizona Central Credit Union offers a comprehensive benefits package, including medical, dental, vision, 401k with up to 6% match, an employee assistance program, and much more.
Role:
The Systems Analyst I plays a critical role in managing business systems that drive productivity, efficiency, and profitability. This position serves as a liaison between business operations and technology teams, collecting requirements, translating them into actionable technical solutions, and supporting the ongoing operation of multiple business systems.
Summary of Responsibilities:
+ Monitor daily and monthly operations logs; verify completion of scheduled jobs and troubleshoot failures.
+ Support daily operations of the core system, core workload automation, lending origination systems, document archival and all other business information systems.
+ Troubleshoot application issues; coordinate corrective actions with internal teams and vendors.
+ Perform system upgrades, enhancements, integrations, and maintenance for supported applications.
+ Maintain APIs, special features, and add-ons to support business needs.
+ Support the document processing system(s) and the design and maintenance of associated electronic forms.
+ Support digital channels and core integrations for digital account opening, online banking, online loan applications, payment platforms and other core integrations and interfaces.
+ Gather and document business requirements; conduct interviews with business units to research and analyze solutions.
+ Review vendor documentation, perform gap analysis, and ensure alignment with business needs.
+ Assist with the design, testing, and deployment of system enhancements and integrations.
+ Communicate project requirements, system changes, and test results clearly to stakeholders.
+ Create and maintain accurate documentation for system configurations, processes, and procedures.
+ Follow change management and incident escalation procedures.
+ Ensure systems and applications adhere to all information security, risk and compliance policies and standards.
Schedule:
+ Monday - Friday: 9:00 am - 5:30 pm
+ Occasional evenings and weekends may be required to accommodate system updates.
+ Remote work is available after 90 days (Hybrid).
Skills/ Requirements:
+ Experience: One to three years of similar or related experience.
+ Must be a resident of Arizona
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