• Systems Engineer Tier II

    CyrusOne (Wappingers Falls, NY)


    We are looking for a Systems Engineer II to join our IT Team. The Systems Engineer II will be responsible for helping design and implement solutions for customers while providing tier II support

    for HPE ProLiant and Synergy hardware, VMware vSphere virtualized platforms, Microsoft and Linux

    based operating systems. The Systems Engineer II will complete the installation, configuration and

    maintenance of customers’ hardware and software in production and disaster recovery environments

    and provide technical support. The engineer also assists with platform and application monitoring and backups. The engineer performs these duties under general supervision.

    Responsibilities:

    + Provision customer configurations including:

    + Applying hardware firmware upgrades

    + Racking and cabling equipment

    + Loading operating systems

    + Applying configurations

    + Creating and updating documentation

    + Implement reliable server-based solutions for customers utilizing the best of breed Microsoft, Linux, VMware and HPE technologies

    + Install new software releases, system upgrades

    + Work directly with customers to ensure the delivery of stable solutions

    + Troubleshoot and resolve hardware and software related problems

    + Monitor system configurations to ensure compliance with CyrusOne standards and ensure customer data integrity

    + Escalate any issues that prevent timely delivery

    + Participate in the development of products and standards

    + Maintain and further knowledge of hardware and operating system deployment standards and best practices via self-directed research and training

    + Participate in the 24 x 7 on-call support rotation

    Qualifications:

    + 3+ years of experience in systems administration or related field (data center environment preferred)

    + Excellent communication and troubleshooting skills

    + Working knowledge of HPE ProLiant and Synergy hardware platforms

    + Working knowledge of HPE 3Par and Nimble storage platforms

    + Working knowledge of HPE/Brocade fiber channel switching and zoning

    + Working knowledge of VMware vSphere, Site Recovery Manager, SSO, and workload migration strategies

    + Working knowledge of Microsoft and Linux operating systems

    + Working knowledge of Active Directory, DNS, & DHCP and web implementations

    + Working knowledge of Veeam backup solutions

    + General knowledge of Microsoft Clustering

    + General knowledge of HPE Morpheus / VM Essentials

    + Strong attention to detail

    + Ability to resolve problems in a timely manner

    + Ability to effectively communicate with team members, management, and customers

    + Ability to work both independently and as part of a team

    + Ability to work under pressure at times

    + Ability to work both independently and as part of a team

    + Excellent time management, communication, project management, decision making, presentation and organizational skills

    Education/Certifications:

    + Associates degree in Computer or Information Science or related field or equivalent work experience

    + MCP, MCSE, MCSA, Azure, VMware, or Linux certifications a plus

    Work Environment and Physical Demands:

    + General office and data center environment. Some stress may occur at times. May involve lifting (up to 60 lbs.). Exposure to a climate-controlled environment for extended periods of time.

     

    CyrusOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

     

    CyrusOne provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws. We will respond to requests for reasonable accommodations to assist you in applying for positions at CyrusOne, or to submit a resume.

     

    Welcome to the CyrusOne Career Portal! A great opportunity awaits you so don't delay, apply today!

     

    CyrusOne is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

     

    If you need special assistance or an accommodation while seeking employment, please email [email protected] or call: 469-289-2092. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

     

    CyrusOne is proud to be recognized as a Top Work Place by USA Today. Celebrated for our company culture, CyrusOne stands out for its commitment to core values such as community, agility, respect, an enjoyable workplace, ethics, and exceptional service. This accolade reflects CyrusOne’s dedication to creating an engaging, respectful, and growth-oriented environment, underpinned by integrity, which not only enhances customer satisfaction but also contributes to the company’s overall success.

     

    CyrusOne is a leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions. With more than 50 high-performance mission-critical facilities worldwide, the Company ensures the continued operation of digital infrastructure for nearly 1,000 customers, including approximately 200 Fortune 1000 companies.

     

    CyrusOne’s leading global platform of hybrid-cloud and multi-cloud deployments offers customers colocation, hyperscale, and build-to-suit environments, which help enhance the strategic connections of their essential data infrastructures and support the achievement of sustainability goals. CyrusOne data centers offer world-class flexibility, enabling clients to modernize, simplify, and rapidly respond to changing demands. Combining exceptional financial strength, a broad global footprint, and continued investment in key digital gateway markets, CyrusOne provides the world’s largest companies with long-term stability and strategic advantage at scale. For more information, please visit cyrusone.com (https://protect-us.mimecast.com/s/yRv0Cv2rY1irrOmMUQ2LCm?domain=cyrusone.com/) .

     

    All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

     

    The law requires CyrusOne to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, please click on the following link: Know Your Rights (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EEOC\_KnowYourRights.pdf)

     

    CyrusOne will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. Please see the Pay Transparency Nondiscrimination Provision (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/PayTransparencyPoster.pdf) for more information.

     

    As a Federal Contractor, CyrusOne is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information please click on the following link: E-Verify. (http://40201568.fs1.hubspotusercontent-na1.net/hubfs/40201568/Website%20Documents%202025/EVerifyParticipationPoster.pdf)