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Job Description

UW Medicine Enterprise Revenue Cycle (ERC) has an outstanding opportunity for a Robotic Process Automation (RPA) Business Analyst Intern

WORK SCHEDULE

Variable hours

Days

Primarily remote – onsite when business needs require

This is a limited term appointment expected to last approximately 6 months

DEPARTMENT DESCRIPTION

UW Medicine Enterprise Revenue Cycle (ERC) is made up of numerous shared services departments and is accountable for the Revenue Cycle functions of University of Washington Medical Center and Harborview Medical Center with close collaboration with Faculty Practice Plan Services.

POSITION HIGHLIGHTS

This internship is an excellent opportunity to gain hands-on experience in the rapidly growing field of Robotic Process Automation (RPA) and Artificial Intelligence (AI) in the healthcare revenue cycle management space

The role will work closely with automation requesters, impacted application analysts, and the assigned RPA developer to gather requirements, document as-is (current state) and develop to-be (future-state) processes as well as facilitate quality assurance testing of the automation solutions prior to deploying to production

PRIMARY JOB RESPONSIBILITIES

Define and document business cases for automation requests, including clear business needs, alignment to strategic objectives, benefits, and KPIs

Learn to identify and analyze business processes for automation

Create current (as-is) and future state (to-be) process flows in Process Definition Document (PDD)

Learn to prepare and conduct User Acceptance Testing (UAT) to ensure the quality and functionality of automation solutions

Track progress of UAT, including managing defects and enhancements

Fosters relationships with community leaders and elected officials, representing UWMC in interactions with UWM leaders, King County, the State of Washington, and other community entities

Prepare UAT report

Ensure that all documentations related to automation request through development are complete and stored in the appropriate repository

Assist in the creation and maintenance of any SharePoint list, Document Library, Microsoft Power Apps (e.g., Power Automate, Power BI)

REQUIREMENTS

Currently enrolled in a Bachelors degree in Business (Management Information Systems), Computer Science/Computer Technology, or related field

Exceptional listening and communication skillsProficiency with the Microsoft Office Suite (Excel, Word, Outlook, PowerPoint – Sharepoint , Outlook, Teams, Zoom

Keen analytical and problem-solving ability, strong writing and grammar skills

Sharp attention to detail

Ability to be flexible and work within a team environment

Experience with MS Office and Power Applications

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$20.76 hourly

Pay Range Maximum:

$350.00 hourly

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-professional-staff-librarians-academic-contract-covered-exempt-20250130-a11y.pdf

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a temporary position

FTE (Full-Time Equivalent):

0.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.