• Roofing Service Manager

    Western Construction Group (Garland, TX)


    Western Construction Group is a leading provider of roofing solutions for commercial and industrial buildings. With over 105 years of experience, we have built a solid reputation for delivering high-quality specialty services and exceptional customer service.

     

    We are currently seeking a Roofing Service Manager to join our team. As the Roofing Service Manager, you will be responsible for overseeing all aspects of our roofing service operations, including managing a team of service technicians when needed, coordinating service projects, and ensuring customer satisfaction.

    Key Responsibilities:

    + Estimate and manage commercial roofing projects from established and new client acqusition

    + Manage a team of service technicians and provide guidance and support in their daily activities

    + Coordinate service projects, including scheduling, resource allocation, and materials procurement

    + Ensure service projects are completed on-time, within budget, and meet quality standards

    + Collaborate with customers to understand their needs and provide appropriate roofing solutions

    + Provide technical support and guidance to service technicians on complex roofing issues

    + Monitor and track project progress, and report on key metrics to management

    + Maintain a high level of customer satisfaction by addressing any concerns or issues in a timely manner

    + Support the development and implementation of service processes and best practices

    Requirements

    + 5+ years of experience in the roofing industry, with a focus on service and maintenance

    + Prior experience in a managerial or supervisory role is preferred

    + Strong technical knowledge of roofing systems and materials

    + Excellent organizational and leadership skills

    + Ability to effectively communicate and collaborate with team members and customers

    + Valid driver's license and reliable transportation

    + OSHA certification is a plus

     

    Benefits

     

    + Compensation Bonus Opportunity

    + Company Vehicle

    + Health Care Plan (Medical, Dental, & Vision)

    + Retirement Plan (401K)

    + Life Insurance (Basic, Voluntary & AD&D)

    + Paid Time Off (Vacation, Sick, & Public Holidays)

    + Short Term & Long Term Disability

    + Training & Development

    + Family Leave (Maternity)