"Alerted.org

We are looking for an experienced Shipping & Warehouse Manager with a background in apparel, footwear, accessories, and other soft goods. The ideal candidate will be knowledgeable about both bulk distribution to retailers as well as direct-to-consumer order fulfillment.

This individual will report directly to the Director of Operations.

Job Responsibilities:

+ Control the execution of all outbound shipments of finished goods and the processing of inbound returns

+ Oversee the daily functions of the shipping department

+ Manage office personnel, forklift drivers, stackers, pickers, and packers

+ Oversee the staging of customer deliveries for shipment

+ Implement all company standard operating procedures

+ Ensure that the proper processes are put into place to ensure that company SOP’s are followed by all personnel within the warehouse

+ Keep shipping operations within budget without compromising speed or efficiency

+ Establish a level of acceptable performance for personnel and mentor to exceed daily expectations.

+ Work closely with the Quality Control department to ensure all procedures are followed and recorded

+ Responsible for cross training of personnel

+ Collaborate with internal departments to optimize the flow of orders from preparation to shipment

+ Evaluate carrier performance and resolving issues with orders and logistics

Skills & Qualifications:

+ Bilingual English & Spanish required

+ Previous apparel or soft good shipping/warehouse experience

+ Excellent leadership skills, including the abilities to set goals, motivate and manage conflict

+ Effective communication skills, including writing, speaking and active listening

+ Great interpersonal skills

+ Good project management skills, including strong decision-making, problem-solving and strategic planning abilities

+ Exceptional time management and organization skills

+ In-depth understanding of industry and company best practices for the warehouse

+ Familiarity with bookkeeping, inventory control practices and logistics

+ Comfortable using inventory management software and other organizational computer applications

+ Physical strength, stamina and the ability to walk or stand for long periods of time

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