"Alerted.org

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Affordable Housing Program is an independent living program providing on-site, light touch case management services to single adults that are age 55 or older. The Program Aide will be responsible for various administrative and programmatic tasks that support the Affordable Housing program. They will also maintain a directory of resources for program participants. Specifically, the Program Aide will:

• Receive visitors and program participants coming to the office

• Maintain a resource tracker in coordination with Tenant Service Coordinators and Assistant Program Director

• Answer program participant questions, take messages, and provide external referrals to program participants, as appropriate

• Assist in scheduling program participants with Tenant Service Coordinator and Residential Services Manager

• Create/Facilitate age-appropriate activities for residents in the building such as game night, movie night, birthday celebrations, etc.

• Develop marketing materials such as flyers, brochures and posters in conjunction with Program Director

• Be responsible for ordering and tracking supplies and equipment

• Communicate with IT, Fiscal department, and Operations Associate on all office equipment orders

• Maintain “unseen list” by utilizing key fob tracker, security desk tracker and front desk tracker

• Accompany case managers on friendly visits to program participants, when necessary

• Retrieve checks, MetroCard’s, or other small packages/parcels from main office in Bushwick

• Translation services when needed

• Additional Administrative tasks as assigned by the Program Director

COMPETENCIES

• Bilingual English/Spanish required

• Team player and willing to work with a diverse population

• Experience working with the homeless population and/or seniors and older adults

• Some experience creating/facilitating workshops/groups

• Ability to accommodate weekend and evening hours when necessary to meet tenant needs

• Excellent communication skills and ability to advocate

• Ability to work independently and collaborate with a team

• Entrepreneurial spirit, ability to problem solve and build relationships

• Commitment to RiseBoro’s mission, vision, and values

EDUCATION EXPERIENCE

• High School degree required, Bachelor’s degree preferred

Qualifications

EQUAL EMPLOYMENT OPPORTUNITY (EEO)/AFFIRMATIVE ACTION POLICY STATEMENT

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.