"Alerted.org

How you'll help us Keep Climbing (overview & key responsibilities)

At

Delta Air Lines, connection is at the heart of everything we do and guides our

every action. We strive to welcome and care for all of our customers during

their travels with us and aim to deliver an elevated experience.

Delta’s brand is based on best-in-class operational performance, the foundation of which is providing safe and reliable aircraft for our customers’ travel experience. The role of Operations Analysis & Performance (OAP) is to support this mission by providing strategic insights by first understanding business processes and then leveraging data and analytics to drive continuous improvement efforts.

The Analytics Specialist will be asked to work closely with leaders to develop creative solutions to current challenges. We are looking for data curious individuals who seek to understand process and can connect with our business partners to leverage data and drive improvement.

We are looking for data curious candidates who enjoy thoughtful debates about how strategy, business process improvement, and analytics impact the way Delta reliably serves its customers. The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, Perseverance, and Servant Leadership. Additionally, they will exhibit strategic vision, strong analytical/process skills, a bias for action, and the ability to partner with senior operational leaders to influence strategy, improve the Delta customer experience, improve operational reliability, and drive results.

Responsibilities:

+ Locate and extract data from a variety of sources for use in analysis, models, and project development

+ Aggregate views of data sources into meaningful hierarchies

+ Create accountability tools such as scorecards and performance reviews that focus on KPIs that drive the business

+ Develop and improve automated reports and analyses to support senior divisional leaders and business units

+ Create insightful executive-level and frontline dashboards using data visualization tools

+ Understand drivers of the KPIs through various analyses and work closely with the business team to create solutions

+ Present findings to business leadership

+ Practice safety-conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

+ 3+ years of experience in analysis, information science, data visualization, or other relevant quantitative field preferred

+ Successful candidates will have familiarity and/or experience with some or all of the following: SQL, SAS, R, Tableau, PowerBI, Qlik, Spotfire or other database interface tools and languages

+ Track record of seeking leadership roles including student and community organizations

+ Direct experience communicating with stakeholders, delivering projects end-to-end, and working collaboratively to drive improvement in the overall analytical support of Delta operations worldwide

+ Must be comfortable working in group and individual settings.

+ Visual Basic, Perl, Python, UNIX or other basic functional programming tools

+ Consistently prioritizes safety and security of self, others, and personal data.

+ Embraces diverse people, thinking, and styles.

+ Possesses a high school diploma, GED, or high school equivalency.

+ Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

+ Bachelor’s degree in Engineering, Computer Science, Information Science, Business/Management, Mathematics/Statistics, Economics, or other relevant quantitative field

+ Previous experience in operational roles

Benefits and Perks to Help You Keep Climbing

Our

culture is rooted in a shared dedication to living our values – Care,

Integrity, Resilience, Servant Leadership, and Teamwork – every day, in

everything we do. At Delta, our people are our success. At the heart of what we

offer is our focus on Sharing Success with Delta employees. Exploring a career

at Delta gives you a chance to see the world while earning great compensation

and benefits to help you keep climbing along the way:

+ Competitivesalary, industry-leading profit sharing program, and performanceincentives

+ 401(k) withgenerous company contributions up to 9%

+ Paid time offincluding vacation, holidays, paid personal time, maternity and parentalleave

+ Comprehensivehealth benefits including medical, dental, vision, short/long termdisability and life benefits

+ Family careassistance through fertility support, surrogacy and adoption assistance,lactation support, subsidized back-up care, and programs that help withloved ones in all stages

+ HolisticWellbeing programs to support physical, emotional, social, and financialhealth, including access to an employee assistance program offeringsupport for you and anyone in your household, free financial coaching, andextensive resources supporting mental health

+ Domestic andInternational space-available flight privileges for employees and eligiblefamily members

+ Careerdevelopment programs to achieve your long-term career goals

+ World-widepartnerships to engage in community service and innovative goals createdto focus on sustainability and reducing our carbon footprint

+ BusinessResource Groups created to connect employees with common interests topromote inclusion, provide perspective and help implement strategies

+ Recognitionrewards and awards through the platform Unstoppable Together

+ Access to over500 discounts, specialty savings and voluntary benefits through Deltaperkssuch as car and hotel rentals and auto, home, and pet insurance, legalservices, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here