• Staff Analyst I-II

    MTA (Long Island City, NY)


    Staff Analyst I-II

     

    Job ID: 12811

     

    Business Unit: MABSTOA

     

    Regular/Temporary: Regular

     

    Department: NYC Transit Authority

     

    Date Posted: Aug 22, 2025

    Description

    Job Information

     

    Staff Analyst Series

     

    First date of posting: 8/21/2025

     

    Last date of posting: Open until filled

     

    Authority: OA / TA

     

    Department: Paratransit

     

    Division/Unit: Finance and Administration

     

    Reports To: Director, Operations Analysis Paratransit

     

    Work Location: 3300 Northern Blvd, Long Island City, NY 11101

     

    Hours of Work: M-F 8am – 4pm

     

    Compensation

     

    Assoc. Staff Analyst (TWU - OA-REP): $90,511- $117,195

     

    Assoc. Staff Analyst (TA): $83,098 - $107,591 (New Hire Rate: $72,258)

     

    Staff Analyst II (TWU - OA-REP): $80,071 - $89,179

     

    Staff Analyst II (TA): $73,510 - $81,871 (New Hire Rate: $63,923)

     

    Staff Analyst I (TWU - OA-REP): $68,962- $81,642

     

    Staff Analyst I (TA): $63,310- $74,950 (New Hire Rate- $55,049)

     

    TA APPLICANTS MUST BE IN A PERMANENT CIVIL SERVICE STATUS IN THE TITLE(S) OF ASSOCIATE STAFF ANALYST, STAFF ANALYST I OR STAFF ANALYST II. IF YOU ARE ON AN ESTABLISHED LIST, YOUR LIST NUMBER MUST BE REACHABLE TO BE CONSIDERED FOR APPOINTMENT.

    Responsibilities

    MTA New York City Transit Paratransit (Access-A-Ride) is a federally mandated service, in accordance with the Americans with Disabilities Act (ADA) of 1990, providing origin-to-destination, demand-response, shared ride transportation for individuals with disabilities that cannot use fixed route public buses and subways. The incumbents will be assigned to the Department of Paratransit unit listed below.

     

    Finance and Administration

    The selected candidate must be able to:

    + Document processes, data definitions, and methodologies to ensure clarity and repeatability

    + Develop and maintain data models, dashboards, and automated reporting solutions

    + Develop, track, and report KPI metrics to measure business performance

    + Write efficient, well documented code to combine, clean, and transform datasets to meet business needs and project requirements

    + Identify opportunities for process improvement, automation, and data pipeline optimization

    + Design and maintain operational reports to support processes such as monthly accruals and expense tracking

    + Apply quality control checks to all data outputs to ensure accuracy and reliability for the end users

     

    Desired Skills

     

    + Experience using machine learning to forecast travel demand, analyze booking patterns, and optimize operational planning

    + Proficient in Python, R, SAS, and SQL for data extraction, cleaning, analysis, and modeling

    + Present findings in meetings, workshops, or written reports

    + Excellent organizational, oral, and written communication skills

    + Ability to utilize databases (PAIRS, ADEPT, Power BI, Tableau) and develop analytical reports that provide insights to the business units

    + Familiarity with Paratransit operations

     

    Other Information

     

    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

     

    Equal Employment Opportunity

     

    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

     

    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.