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Meetings and Special Events Assistant

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

University Unions (UU) drives community building and belonging through the integration of its three student unions (Michigan Union, Michigan League, Pierpont Commons), Center for Campus Involvement, Campus Information, academic meeting and dining facility (Palmer Commons), and close partnership with Conference & Event Services and Michigan Dining to provide student-focused and customer-oriented service to the campus community. Total budget volume for University Unions approximated $20 million. University Unions directly employs over 50 regular staff and 250 student staff.

Position Summary:

As the Meetings and Special Events Assistant you will work within the UU Operations team and report to the Manager of Event

Operations. You will help maintain operational excellence in all aspects of our guest services, event set up and audio-visual equipment. You will establish a positive working environment with our guests and resident departments and act as a liaison with other vendors or UM departments. Additionally, you will assist with the hiring and supervising of our student staff and help develop and work within the approved budget for temporary labor, small equipment and other purchases related to the audiovisual budget.

Responsibilities*

Manager on Duty and Event Execution (50%)

+ Provide building coverage as Manager on Duty, performing hourly rounds of the building(s), emergencymanagement, facility security and safety, and communication with key stakeholders.

+ Deliver, set up, test, operate audiovisual equipment & furnishings for meetings and events.

+ Meet clients to ensure event needs and expectations are met.

+ Assist with maintaining a safe, secure, and welcoming environment for all facility guests. Address immediateconcerns that are maintenance and/or custodial in nature.

+ Respond to activism by addressing disruptions and/or protests. Coordinate assistance from DPSS, Student Life Activism Response Team, Center for Campus Involvement, and/or others as necessary.

+ Participate in required training sessions for emergency planning, de-escalation, activism, and potentially controversialevent management.

Audio Visual and Digital Media Oversight (10%)

+ Inventory, service and maintain current audio visual equipment and furnishings.

+ Provide recommendations for audio equipment and technology to better serve our guests based on new trends in theAV and Digital Media industry.

Student Employee Supervision and Development (30%)

+ Hire, train, and schedule student staff

+ Help with student recognition and development opportunities

Other (10%)

+ Participate in Student Life/ University Unions teams

+ Other tasks as assigned

Required Qualifications*

+ Experience working in building management, hospitality or in a conference facility

+ Knowledge of how to use and troubleshoot audiovisual equipment (sound systems, microphones, data projectors, videoconferencing, computers)

+ Proven customer service experience

Desired Qualifications*

+ Previous management experience

+ Familiarity with higher education organization procedures

+ Experience with Google applications

+ Experience with Crestron or similar AV systems

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Additional Information

Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):

+ Ability to navigate change, lead a team and work together with multiple departments while delivering excellent customerservice.

+ A commitment to diversity and an understanding of cultural, ethnic and individual differences.

Financial/Budgetary Responsibility:

+ Responsible for assisting in developing and working within the approved budget for temporary labor, small equipment and otherpurchases related to the AV budget.

Working Conditions:

+ Work schedule is based on events, staffing and departmental needs; will include nights and weekend shifts

+ Shift premium compensation

+ Ability and willingness to work outside of core hours as needed

Physical Requirements:

+ Move/transfer objects weighing up to 50 lbs. with assistance (using a cart, etc.)/up to 30 lbs. without assistance.

Direct Reports:

Responsible for supervising the UU Operations student teams.

Additional Information

Selected candidates whose start date is after 4/1/2025 or before 8/31/2025 will not be eligible for the university FY 24-25 salary/merit plan unless otherwise notified.

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

\#studentlife

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

267936

Working Title

Meetings and Special Events Assistant

Job Title

Meetings & Special Events Asst

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Dsa University Union

Department

AV Set-up

Posting Begin/End Date

8/26/2025 - 9/09/2025

Salary

$39,650.00 - $45,600.00

Career Interest

Hospitality