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Medical Laboratory Support Specialist
- St. Mary's Healthcare (Amsterdam, NY)
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Job Requisition: REQ3846 Employment Type: Full-Time Shift: Days Hours Per Week: 40 hours
Hiring range: $21.84-$28.39
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
• Correctly register and enter Lab orders in the computer with accuracy and complete information for outreach and outpatient specimens
• Receive specimens from providers, and accession laboratory tests based on provider order.
• Assists with processing of Lab specimens and reports in laboratory areas as required
• Initiate, research, document and resolve any/all situations that require a Customer Service Action
• Participates in all levels of client services, as required, including registration, order entry, and supply chain
• Demonstrates responsibility for timely, effective and accurate processing and reporting of postanalytical laboratory results as required
• Utilizes safe, accurate, effective, professional methodologies while observing HIPAA confidentiality requirements and lab policies
• Perform routine phlebotomy when phlebotomy staffing falls below minimal levels or in support of emergent patient care.
• Perform all essential job functions as the Laboratory Assistant I in order to ensure a smooth workflow and quality patient care
• Participates in training and education of others as requested
• Creates and uses work aid documents as needed
Minimum Qualifications: Education
• High school diploma or GED and minimum of three years of experience processing reference laboratory specimens.
• Associate or Bachelor’s Degree in science, biology, chemistry, or microbiology preferred, and may be substituted for required experience.
Skills • Familiarity with medical terminology preferred. • Ability to navigate multiple computer systems. Computer literate and working knowledge of word processing, and spreadsheets • Excellent communication, and customer service skill.Must be able to speak, read, write and follow instructions in English.
Required Skills and Attributes:
+ Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects of the job.
+ Must be able to multitask while remaining professional, focused, composed and positive.
+ Excellent customer service skills
+ Displays integrity, friendliness, and compassion.
+ Must be able to establish an appropriate and effective rapport with others.
+ Demonstrates flexibility
+ Takes initiative
+ Able to work in a fast-paced environment
+ Embraces new opportunities to grow both personally and professionally.
+ Effective critical thinking and problem-solving skills.
+ Proficient with various Microsoft Office products (Word and Excel).
+ Strong organizational skills.
+ Effective interpersonal skills.
+ Ability to take and follow direction in a positive and appropriate manner.
+ Ability to work as part of a team and independently. Must be able to demonstrate effective and appropriate written and oral communication skills.
+ Must be able to speak, read, write and follow instructions in English
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Medical Laboratory Support Specialist
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