• Application Support Engineer

    Robert Half Technology (Marlton, NJ)


    Description We are looking for an Application Support Engineer to provide technical assistance and expertise for design-related applications, including AutoCAD and other specialized tools. In this role, you will collaborate with users, teams, and vendors to ensure seamless operation, troubleshoot issues, and optimize workflows. This position is integral to maintaining the efficiency of design and drafting operations within the organization.

    Responsibilities:

    • Deliver technical support for design applications such as AutoCAD, addressing errors, performance concerns, and integration challenges.

    • Assist design teams with application workflows, file management, and template configurations.

    • Coordinate with vendors and internal IT teams to resolve complex software issues and ensure system reliability.

    • Develop and update documentation, training resources, and best practices for application usage.

    • Oversee software updates, patches, licensing, and the deployment of new tools.

    • Partner with design, engineering, and operations teams to improve workflows and boost productivity.

    • Troubleshoot hardware and peripheral devices, including printers and plotters, to support end users.

    • Monitor system performance and proactively address potential issues to maintain optimal functionality. Requirements • 2–4+ years of experience in application support, help desk, or technical analyst roles.

    • Advanced knowledge of AutoCAD and related design applications.

    • Proven ability to assist end users in design, architecture, or manufacturing environments.

    • Strong problem-solving skills with the ability to explain technical concepts to non-technical audiences.

    • Familiarity with Windows operating systems, networking fundamentals, and peripheral device support.

    • Proficiency in Active Directory, Dell Technologies, and Cisco Technologies.

    • Excellent organizational skills and attention to detail in documentation and customer service.

    • Experience with computer hardware and application support in a detail-oriented environment. Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .