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Description We are looking for a dedicated Administrative Assistant to join our team in Irvine, California. This Contract-to-permanent position offers an exciting opportunity to support our Commercial Fire Protection team with a blend of administrative and coordination responsibilities. The ideal candidate will excel at customer service, project coordination, and maintaining operational efficiency within a fast-paced environment.

Responsibilities:

• Coordinate service and project activities, including scheduling work orders and monitoring their progress.

• Handle incoming customer calls related to service dispatching, scheduling, and general inquiries.

• Prepare detailed estimates and proposals to support the Operations and Business Development teams.

• Procure necessary parts and materials for service work orders to ensure timely completion.

• Create and dispatch work orders for planned maintenance and service tasks.

• Oversee monthly maintenance accounts, maintaining communication with contract customers and subcontractors.

• Monitor technician check-ins and check-outs in compliance with company safety policies, reporting any discrepancies.

• Develop and maintain customer satisfaction follow-up procedures, providing feedback to senior management.

• Generate reports to track service and project metrics effectively.

• Provide service quotes to customers in collaboration with the Service Supervisor. Requirements • Strong administrative skills, with experience in data entry and receptionist duties.

• Proficiency in handling inbound calls and providing excellent customer service.

• Familiarity with fire safety and suppression systems is highly preferred.

• Proven ability to coordinate projects and manage multiple tasks simultaneously.

• Experience in dispatching and scheduling work orders.

• Competence in creating and analyzing reports using spreadsheets.

• Ability to procure materials and parts for service-related tasks.

• Effective communication skills to interact with customers, team members, and management. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .